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Teak

Senior AI Engineer

Teak

Senior AI Engineer at Teak, focused on agentic commerce and AI-native capabilities. Designing and building systems for compliant and effective refund solutions.

Posted 7/14/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in designing and maintaining production-grade agentic systems and AI infrastructure, with a strong focus on Python development, LLM integration, and compliance with regulatory requirements. Proven ability to build evaluation frameworks and RAG pipelines to enhance agent performance and ensure quality outputs.

Highest-signal resume keywords
Python ProficiencyProduction AI/LLM Application DevelopmentBackend Engineering with DjangoBuilding and Deploying Agentic AI SystemsAWS Infrastructure Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Production AI SystemsLLM IntegrationRAG Pipeline DevelopmentMCP KnowledgeTool-Calling PatternsAPI DevelopmentCode QualityTesting FundamentalsSystem DesignAgile Methodologies
Soft Skills
Strong Communication Skills
Tools & Technologies
AWSDjangoLangGraphLangChainAWS Bedrock AgentsClaudeGPTGeminiAnthropic APIOpenAI API
Certifications & Qualifications
Bachelor's Degree in Computer Science or Engineering
Industry Keywords
Agentic SystemsMulti-Agent OrchestrationHuman-in-the-Loop WorkflowsCompliance RequirementsEvaluation Frameworks

Tech Stack

Tools & technologies
AWSAzureCloudDjangoGoogle Cloud PlatformPython

About the role

Key responsibilities & impact
  • Design, build, and maintain production-grade agentic systems, multi-agent orchestration, specialist agents, and Human-in-the-Loop workflows, with context management, memory, and tool-calling.
  • Develop MCP servers and tool integrations connecting AI agents to Teak's platform APIs and partner systems.
  • Orchestrate LLMs (Claude, GPT, Gemini, or similar) across the AI layer, selecting the right model per task and managing prompt and system-prompt strategies so agents present refund solutions in pre-approved, compliant language.
  • Build RAG pipelines that ground agent responses in Teak's policy and product data, with versioning and isolation that prevent hallucination on compliance-sensitive topics.
  • Implement guardrails that enforce compliant offer language, prevent unauthorized coverage claims, and meet regulatory requirements across Teak's markets.
  • Build evaluation frameworks to monitor, test, and continuously improve agent performance, reliability, and output quality.
  • Build and operate AI infrastructure on AWS, with structured logging and tracing for auditability and rapid issue resolution.
  • Contribute to backend services, APIs, and platform improvements in Python alongside AI work, applying clean code, testing, and strong engineering fundamentals.
  • Participate in code reviews, document agent system design and integration patterns, take part in Agile workflows, and join the on-call rotation.

Requirements

What you’ll need
  • Bachelor's Degree in Computer Science, Engineering, a related field, or equivalent practical experience
  • 5+ years of professional software engineering experience, with at least 2 years focused on production AI/LLM application development
  • Strong Python proficiency and solid software engineering fundamentals
  • Deep backend engineering experience, designing, building, and operating production services and APIs (Django or similar framework), with strong fundamentals in testing, code quality, and system design
  • Hands-on experience building and deploying agentic AI systems (LangGraph, LangChain, AWS Bedrock Agents, or similar)
  • Demonstrated experience integrating LLM APIs (Anthropic, OpenAI, or similar) into production applications
  • Experience building and maintaining RAG pipelines and vector search systems
  • Working knowledge of Model Context Protocol (MCP) and tool-calling patterns
  • Experience designing and running LLM evaluation frameworks for quality, reliability, and safety
  • Experience building and operating AI infrastructure on a major cloud platform (AWS, GCP, or Azure)
  • Strong written and verbal communication, with the ability to explain AI system design to technical and non-technical stakeholders.
  • Fully remote position; reliable internet connection and an appropriate home office workspace required

Benefits

Comp & perks
  • Fully Remote Working Environment
  • Competitive Salary and Equity Opportunities
  • Unlimited Paid Time-off
  • Two paid week-long office closures per year: Christmas Eve through New Year’s Day, and the Week of Fourth of July
  • Medical, Dental, and Vision Benefits
  • Annual Bonus Program
  • 401k Matching
  • $100/month for Event Ticket Purchase
  • Twice annual company retreats in fantastic locations such as San Diego, Napa, Denver, Phoenix and Seattle