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Teachstone

Business Systems Administrator

Teachstone

. Own day-to-day administration of key business systems, with a strong focus on Airtable .

Posted 4/27/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 - $85,000 per yearWebsite

About the role

Key responsibilities & impact
  • Own day-to-day administration of key business systems, with a strong focus on Airtable
  • Build, maintain, and optimize Airtable bases, including:
  • Table structures, relationships, and views
  • Automations and workflows
  • Data validation and field configurations
  • Configure and maintain other business systems (e.g., contract management, document management, etc.)
  • Manage user access, permissions, and basic system configurations
  • Troubleshoot system issues and resolve them directly where possible
  • Ensure systems are clean, organized, scalable, and well-documented
  • Translate business needs into working system configurations and solutions
  • Implement workflow improvements directly within systems
  • Identify inefficiencies and address them through automation, configuration, or process changes
  • Standardize data structures, naming conventions, and input practices across systems
  • Support integrations and data flow between systems where needed
  • Maintain data quality by enforcing structured inputs and consistent system design
  • Serve as a primary point of contact for system-related questions and troubleshooting
  • Provide responsive, practical support to users across teams
  • Create and maintain lightweight documentation, how-to guides, and training materials
  • Help drive system adoption through hands-on support and guidance
  • Support the management of software renewals, including tracking renewal dates, license counts, usage, and contract terms.
  • Partner with Finance, IT, and system owners to support renewal planning, usage reviews, and vendor communications.
  • Help ensure systems are appropriately licensed, cost-effective, and aligned with business needs.
  • Maintain accurate records of system ownership, contracts, and renewal timelines.
  • Provide backup support for tier-one and tier-two IT needs, including:
  • User access and account issues
  • Basic hardware and software troubleshooting
  • Onboarding and offboarding system setup
  • Escalate complex issues to IT specialists or vendors as needed
  • Support IT documentation, workflows, and service request processes
  • Help ensure continuity of support across systems and tools
  • Identify opportunities to improve system performance, usability, and adoption
  • Contribute to standardization of system structures and processes
  • Support cross-functional initiatives that span systems, data, and operational workflows
  • Reduce manual work through automation and improved system design

Requirements

What you’ll need
  • Bachelor’s degree in Business Administration, Information Systems, Computer Science, or equivalent experience.
  • 3–5 years of experience in systems administration, business systems support, or a similar hands-on role
  • Demonstrated experience building and maintaining Airtable bases (required)
  • Experience administering SaaS platforms (e.g., CRM, LMS, finance, or collaboration tools)
  • Proven ability to implement solutions directly in systems, not just document requirements
  • Basic IT support experience, including user access management and troubleshooting
  • Strong analytical, organizational, and problem-solving skills
  • Clear communicator with the ability to support both technical and non-technical users.
  • Comfortable managing multiple priorities in a fast-paced, cross-functional environment.
  • Familiarity with Agile or iterative delivery methods is a plus
  • Experience with Google workspace tools and automations a plus

Benefits

Comp & perks
  • Medical/dental
  • 401(k)
  • PTO
  • insurance
  • development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Airtablesystems administrationdata validationautomationworkflow improvementsuser access managementtroubleshootingSaaS platformsGoogle workspace toolsIT support
Soft Skills
analytical skillsorganizational skillsproblem-solving skillscommunication skillsability to manage multiple prioritiescross-functional collaborationuser supportdocumentation skillstraining skillsadaptability
Certifications
Bachelor’s degree in Business AdministrationBachelor’s degree in Information SystemsBachelor’s degree in Computer Science