TDCX

Business Development Specialist

TDCX

full-time

Posted on:

Location Type: Office

Location: Singapore

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Job Level

Junior

Tech Stack

SFDC

About the role

  • Data profiler of prospects and contacts from target accounts to fill in the agreed fields, by both LinkedIn search and tele call-out
  • Update and performance tracking would be done in SFDC
  • During the Tele-profiling, ask standard questions if the contact would like to talk to our Sales (Tele-prospecting Qualified Lead (TQL))
  • Pickup Online Chat requests (TQL)
  • Ticket to entry - Deliver results the right way: Drive for results, Dealing with ambiguity, Intellectual horsepower, command Skills, Integrity and trust
  • Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Requirements

  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.
  • Preferable with 1 year Tele-profiling &/or Tele-marketing experience is required for this position.
  • However, fresh graduates are encouraged to apply.
  • Client-facing experience or customer service experience in a BPO is an advantage
  • The ability to navigate and progress the sales process long, complex sales cycles
  • Excellent verbal and written communication skills in English
  • Excellent organizational and client-service skills
Benefits
  • Attractive remuneration and great perks
  • Comprehensive medical, insurance, and social security coverage
  • World-class workspaces
  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • Positive work culture that enables your future
  • Easy-to-access location with direct public transport links
  • Flexible working arrangements
  • Coaching and mentoring from experts in your field
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Tele-profilingTele-marketingSales process navigationPerformance trackingData profiling
Soft Skills
Drive for resultsDealing with ambiguityIntellectual horsepowerIntegrityTrustExcellent verbal communicationExcellent written communicationExcellent organizational skillsClient-service skills
Certifications
DiplomaBachelor's DegreeMaster's DegreePost Graduate DiplomaProfessional Degree