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TD

Senior Manager, Product Owner II – Contact Center Business Intelligence & Analytics

TD

Senior Manager, Product Owner II at TD responsible for leading analytics and business intelligence teams. Ensuring delivery of customer-focused products and maximizing team value through Agile processes.

Posted 7/24/2026full-timeMount Laurel • Maine, New Jersey, South Carolina • 🇺🇸 United StatesSenior💰 $115,440 - $186,160 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in managing product backlogs and leading development teams to deliver customer-focused product increments. Proven ability to assess customer feedback and drive continuous improvement in product delivery processes.

Highest-signal resume keywords
Product Owner ExperienceAgile Delivery ExperienceCertified Scrum Product Owner (CSPO)Scaled Agile Framework (SAFe) ExperienceProject Management Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Product Backlog ManagementCustomer Feedback AssessmentValue MaximizationDelivery Blocker ManagementBusiness Performance Analysis
Soft Skills
CollaborationLeadershipCommunication
Certifications & Qualifications
Certified Scrum Product Owner (CSPO)Scaled Agile Framework (SAFe)
Industry Keywords
Product VisionContinuous ImprovementCapability InvestmentDevelopment Team LeadershipCustomer-Focused Delivery

About the role

Key responsibilities & impact
  • Ensure that a development team (pod) or multiple development teams (pods) are creating value for the organization through the delivery of customer-focused product increments
  • Align with other Product Owners and senior management to follow a product vision
  • Create and maintain a prioritized product backlog
  • Manage delivery blockers
  • Continuously assess customer feedback
  • Consider how to maximize value and assess how the product or the delivery process can be continuously improved
  • Lead the Analytics & Business Intelligence pod with direct accountability in the Product Group to drive business performance
  • Inform future capability investment and evaluate new work requests to inform prioritization

Requirements

What you’ll need
  • Undergraduate degree and / or product certificate required
  • Graduate degree preferred
  • 10+ years relevant experience
  • 5-7 years Product Owner or Agile related delivery experience
  • Certified Scrum Product Owner (CSPO) certification and project management experience considered an asset
  • Scaled Agile Framework (SAFe) certifications or experience operating in scaled agile delivery considered an asset

Benefits

Comp & perks
  • health and well-being benefits
  • savings and retirement programs
  • paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
  • banking benefits and discounts
  • career development
  • reward and recognition