Customer Service Officer I – Business Banking

Customer Service Officer supporting Relationship Managers to provide legendary customer service and facilitate banking operations. Focused on growth and customer satisfaction in the banking sector.

Posted 7/23/2026full-timeWindsor • 🇨🇦 CanadaJunior💰 CA$45,300 - CA$63,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and the ability to support sales growth through effective relationship management and cross-selling of products and services. Ensures compliance in all operations while facilitating customer requests and administrative needs.

Highest-signal resume keywords

Customer ExperienceSales SupportRelationship ManagementCross-SellingCompliance

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

CommunicationProblem-SolvingCollaboration

Industry Keywords

Business GrowthAdministrative SupportTDBG Business PartnersProducts and Services

About the role

Key responsibilities & impact

Support teams of Relationship Managers/Analysts and/or Account Managers
Deliver legendary customer experience and support profitable business growth
Act as a first point of contact for day to day administrative needs
Facilitate customer requests leveraging various partners
Identify, recommend, introduce and refer appropriate TDBG Business Partners and Products
Actively contribute to sales results by identifying and cross-selling products and services
Ensure products and services are sold and operate in a compliant manner

Requirements

What you’ll need

High school education; undergraduate degree preferred
1+ years of related experience

Benefits

Comp & perks

health and well-being benefits
savings and retirement programs
paid time off
banking benefits and discounts
career development
reward and recognition programs