Omnichannel Growth Manager

Omnichannel Growth Manager overseeing products and services to meet customer needs and the Bank's objectives. Leading modernization of digital customer acquisition programs to enhance banking experiences.

Posted 7/16/2026full-timeRemote • New Jersey • 🇺🇸 United StatesSeniorLead💰 $91,000 - $136,240 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product management, including product research, analysis, and development, while effectively leading cross-functional initiatives to enhance customer acquisition and operational efficiency. Proficient in managing budgets and P&L, ensuring compliance with regulatory standards, and driving innovative digital solutions.

Highest-signal resume keywords

Product ManagementCustomer Acquisition StrategiesDigital Marketing CampaignsData Analysis and ReportingCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product ResearchProduct AnalysisForecastingPricing StrategyCompetitive IntelligenceProgram ManagementBudget ManagementP&L ManagementDigital Application DevelopmentRegulatory Compliance

Soft Skills

Effective CommunicationTeam CollaborationSound JudgementOrganizational SkillsRelationship Building

Tools & Technologies

Analytical Software ToolsMS Office

Certifications & Qualifications

Product Management Certificate

Industry Keywords

Omnichannel GrowthCustomer ExperienceMarket TrendsAcquisition ProgramsOperational Efficiency

About the role

Key responsibilities & impact

The Omnichannel Growth Manager oversees the end to end management of assigned products, services and programs including features, benefits and characteristics that meet customer needs and are priced to meet the Bank's profit and loss objectives.
The Product Manager manages a particular product or function supporting in the achievement of a business strategy.
This role acts as a source for innovation led through customer insights and creating a better customer experience with a particular product.
The role is accountable for business results and product sales, working with Acquisition teams to ensure widget and volume targets are met.
Lead the modernization and digitization of customer acquisition programs, transforming traditionally paper-based account opening processes into seamless digital experiences.
Partner with Digital, Marketing, Operations, Compliance, Risk, and Audit teams to design, implement, and scale innovative acquisition solutions.
Drive the development and rollout of digital application journeys, including QR code-enabled account opening experiences.
Manage cross-functional initiatives from concept through execution, ensuring projects are delivered on time and aligned with business objectives.
Serve as the primary project lead across multiple acquisition programs, coordinating stakeholders and facilitating successful implementation.
Monitor and analyze program performance, identifying opportunities to improve customer acquisition outcomes and operational efficiency.
Support the execution of direct mail and digital marketing campaigns by partnering with Marketing teams on strategy, creative reviews, and campaign optimization.
Ensure all customer communications, marketing materials, and disclosures meet regulatory, compliance, and audit requirements.
Identify and mitigate risks throughout the product and program lifecycle while maintaining a strong control environment.

Requirements

What you’ll need

Undergraduate degree or product management certificate and/or 7+ years relevant experience
Previous Product experience typically required
Advanced knowledge of and ability to conduct product research, product analysis and development, forecasting, pricing, competitive intelligence
Knowledge of current and emerging competitor and market trends
Ability to lead, plan, implement and evaluate program/project activities to ensure completion of product initiatives
Ability to forecast and contribute to strategic direction of the product management function and provide advice to senior leadership
Ability to communicate effectively in both oral and written form
Ability to work collaboratively and build relationships across teams and functions
Ability to work successfully as a member of a team and independently
Ability to exercise sound judgement in making decisions
Ability to analyze, organize and prioritize work while meeting multiple deadlines
Skill in preparing and managing budgets and P&L
Knowledge of and/or skill in using analytical software tools, data analysis methods and reporting techniques
Skill in using computer applications including MS Office
Ability to handle confidential information with discretion.

Benefits

Comp & perks

health and well-being benefits
savings and retirement programs
paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
banking benefits and discounts
career development
reward and recognition