Compliance Business Oversight Manager – Consumer Banking

Compliance Business Oversight Manager providing oversight on consumer banking regulations. Ensuring compliance across Retail Branch, Contact Center, and Marketing channels with strong regulatory knowledge.

Posted 7/13/2026full-timeCharlotte • Maine, New Jersey, New York, North Carolina, South Carolina • 🇺🇸 United StatesSeniorLead💰 $91,000 - $145,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in compliance monitoring and regulatory change management, with a strong focus on consumer banking regulations. Proven ability to provide compliance oversight and collaborate with cross-functional teams to enhance compliance frameworks.

Highest-signal resume keywords

Compliance MonitoringRegulatory Change ManagementConsumer Banking RegulationsStrong Written CommunicationStrong Verbal Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Compliance OversightChange Risk AssessmentRegulatory AlignmentRegulatory Complaint MonitoringKey Risk Indicator Tracking

Soft Skills

CollaborationAdvisory Skills

Certifications & Qualifications

CRCM

Industry Keywords

Retail BranchContact CenterMarketing Distribution Channels

About the role

Key responsibilities & impact

Provide compliance oversight for Retail Branch, Contact Center, and Marketing distribution channels
Complete change risk assessments and related questionnaires for new business initiatives
Serve as compliance advisor to business partners through meetings and process reviews
Manage and track compliance-related issues, ensuring regulatory alignment
Lead regulatory change management efforts for new and updated state laws
Monitor regulatory complaints, business reports, and key risk indicators
Collaborate with cross-functional teams to strengthen the compliance framework

Requirements

What you’ll need

Undergraduate degree or equivalent work experience
7+ years of experience in compliance monitoring and regulatory change management
Strong subject matter expertise in consumer banking regulations
Experience supporting Retail Branch, Contact Center, and Marketing distribution channels
Must possess strong written and verbal communication skills
CRCM preferred

Benefits

Comp & perks

Health and well-being benefits
Savings and retirement programs
Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
Banking benefits and discounts
Career development
Reward and recognition