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Manager, Analytics and Insights
TDManager, Analytics and Insights provides support for fraud loss performance reporting in Canada. Collaborates with stakeholders to enhance fraud prevention strategies and insights via analytics and reporting.
Tech Stack
Tools & technologiesAzureHadoopPythonSQLTableau
About the role
Key responsibilities & impact- Reporting to the Senior Manager, CFM Performance Reporting & Insights within the FCPO Performance Reporting and Data Strategy centre of excellence team, the Manager, Analytics and Insights provides value-added support to effectively and efficiently measure and report CFM's monthly fraud loss performance
- Lead monthly and weekly fraud loss reporting and portfolio insights, providing quality assurance oversight and guidance to Senior Business Insights & Analysis team members
- Manage automated reporting, dashboards, and data pipelines through building, maintaining and enhancing data and reporting processes using SQL, Python, Tableau/Power BI, DSAP/Rahona and other analytic and business intelligence tools
- Develop actionable insights to support fraud loss mitigation, strategic initiatives and fraud rules opportunities
- Provide stakeholder management and executive-level reporting support, preparing commentaries, performance summaries and insights for CFM senior leadership and other key stakeholders
Requirements
What you’ll need- University/College education, with focus on Data and Business Analytics, Finance, Commerce, Business, Statistics and Mathematics
- 6+ years of experience in business performance management, reporting, insights & analysis development
- Strong proficiency in using business intelligence and analytics tools – includes firsthand exposure to programming and data environments as well as data visualization tools (i.e., SQL, Hadoop, R, Python, Microsoft Azure / Databricks, Tableau / Power BI, etc.)
- Strong working knowledge of Microsoft 365 (i.e., Excel, PowerPoint, Word, Teams, Co-Pilot)
- Results-focused individual with an ability to influence decisions using data, leveraging business interpretation and analysis skills
- Strong analytically-anchored thinker – proven ability to understand and proactively identify key risks and issues, demonstrates strong critical reasoning, pro-actively recommends proposals and solutions, challenges whether status quo/calculated results are rational or require additional justification.
- Skilled oral and written communicator, comfortable presenting with demonstrated ability to digest complex information and summarize it in a clear, concise fashion (for executive-level consumption).
- Prior experience working in Fraud/Risk functions (preferred)
- Energetic, enthusiastic, pro-active self-starter – willing to “roll up the sleeves” to deliver results in the short-term while building for the long-term
- Robust organizational skills with the ability to work in a challenging environment and manage multiple deadlines and priorities
Benefits
Comp & perks- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Career development opportunities
- Reward and recognition programs
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Data AnalysisFraud Loss ReportingData VisualizationBusiness Insights DevelopmentStatistical Analysis
Soft Skills
Analytical ThinkingCommunicationOrganizational SkillsInfluencing DecisionsProactive Problem Solving