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Consumer Loan Processor – III
TDConsumer Loan Processor III managing complex consumer loans for TD Bank, providing support from conditional approval to closing and handling customer interactions.
Posted 7/7/2026full-timeMount Laurel • Florida, New Jersey, North Carolina • 🇺🇸 United StatesJuniorMid-Level💰 $23 - $31 per hourWebsite
About the role
Key responsibilities & impact- Providing support to the lending areas by reviewing the accuracy of complex consumer loans from conditional approval to closing.
- Contacts customers directly to obtain conditions placed by lender or underwriter.
- Prepares required loan documentation for approved loan applications such as disclosures.
- Provides support to customers, branches, and lending staff as needed.
- Contacts customers to collect and review additional information as necessary.
- Answers phones in queue as well as personal line to assist customers.
- May test new systems and documentation software.
- May assist in training of Loan Processer I and II.
- Processes all specialty products.
- Reviews and verifies all required support materials, such as, titles, and floods to ensure the files are ready for closing.
- Advises customers regarding changes in rate and term.
Requirements
What you’ll need- HS Diploma or GED required
- 2-3 years loan documentation experience
- Knowledge of Bank loan products and policies
- Knowledge of lending software
- Detail-oriented with ability to multitask
- Ability to handle heavy workload and meet stringent deadlines
- Excellent oral and written communication skills
- Solid knowledge and understanding of states’ regulations
- PC skills
- Ability to work a flexible schedule (rotation of nights and/or weekends)
- Problem solving skills preferred
- Ability to handle difficult conversations preferred
- Ability to multitask and prioritize preferred
- Encompass experience preferred
Benefits
Comp & perks- Health and well-being benefits
- Savings and retirement programs
- Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
- Banking benefits and discounts
- Career development opportunities
- Reward and recognition programs
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Loan DocumentationConsumer Loans ReviewLoan PreparationRegulatory ComplianceMultitaskingProblem SolvingFile VerificationCustomer Support
Soft Skills
Ability To Handle Difficult ConversationsAbility To Prioritize
Certifications
HS DiplomaGED