Consumer Loan Processor

Consumer Loan Processor providing support for consumer loans and mortgage approvals. Responsible for reviewing loan accuracy from approval to closing in a hybrid banking environment.

Posted 7/7/2026full-timeMount Laurel • New Jersey • 🇺🇸 United StatesMid-LevelSenior💰 $22 - $28 per hourWebsite

About the role

Key responsibilities & impact

Provide support to the lending areas by reviewing the accuracy of consumer and mortgage loans from conditional approval to closing.
Take applications, arrange consumer credit transactions, assist consumers in applying or obtaining consumer credit, offer or negotiate consumer credit, and obtain or make an extension of consumer credit for another person.
Contact customers directly to obtain conditions placed by lender or underwriter.
Review all required support materials, such as titles, and flood certifications to prepare files for closing.
Prepare required loan documentation for approved loan applications such as disclosures and Form 4506T.
Serve as resource and provide support to customers, branches, and lending staff as needed.
Contact customers to collect and review additional information as necessary.
Answer phone calls in queue as well as personal line to assist customers.
Collect and review most conditions placed on loan by lender or underwriter.
Advise customers regarding changes in rate and term.

Requirements

What you’ll need

High school diploma or GED required
0+ years' experience required
Detail-oriented
Ability to handle heavy workload, multitasks, and meets stringent deadlines
Strong oral and written communication skills, with ability to interact effectively with all customers, both internal and external
Strong PC skills
Flexible work schedule (rotation of nights and/or weekends as required)
Working knowledge and understanding of regulations from different states
Real estate experience preferred
Document handling experience preferred
Loan processing experience preferred
Home equity sales experience preferred

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Loan Documentation PreparationConsumer Credit TransactionsRegulatory KnowledgeMultitaskingDeadline Management

Soft Skills

Customer InteractionFlexibilityCommunication Skills

Certifications

High School DiplomaGED