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TD

Credit Bureau Disputes Specialist

TD

Credit Bureau Dispute Specialist at TD handling credit bureau disputes and ensuring accurate credit reporting. Responsible for researching issues, engaging with customers, and maintaining compliance with regulations.

Posted 6/25/2026full-timeRemote • South Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $23 - $31 per hourWebsite

About the role

Key responsibilities & impact
  • Researches direct and indirect credit bureau disputes
  • Responds to customers and credit reporting agencies to ensure discrepancies are resolved
  • Utilizes third party data sources, internal systems and tools to research and analyze information to ensure accuracy of credit reporting
  • Researches and responds to disputes received directly by mail or email
  • Utilizes e-Oscar to quickly respond to indirect disputes
  • Maintains a clear understanding of current internal credit-related policies and procedures
  • Responsible for ensuring confidentiality of all aspects of the company’s operations
  • Engages internal/external partners to obtain pertinent account information
  • Promotes a positive team environment by demonstrating professional behavior

Requirements

What you’ll need
  • Associate's Degree or equivalent work experience
  • 3+ years in Financial Services
  • Superior analytical, problem solving and decision-making skills
  • Excellent verbal, written, and interpersonal communication skills
  • Knowledgeable of state and federal laws and agencies applicable to collections, including the Fair Credit Reporting Act (FCRA) and the Dodd-Frank Act
  • Knowledge of Microsoft Excel and basic computer skills; 40+ WPM and use of 10-Key pad

Benefits

Comp & perks
  • Health and well-being benefits
  • Savings and retirement programs
  • Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
  • Banking benefits and discounts
  • Career development opportunities
  • Reward and recognition

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
e-OscarMicrosoft Exceldata analysiscredit reportingdispute resolution10-Key padconfidentialitycredit-related policiesfinancial analysisproblem solving
Soft Skills
analytical skillsdecision-makingverbal communicationwritten communicationinterpersonal communicationteamworkprofessional behaviorcustomer serviceengagementconflict resolution
Certifications
Associate's Degree