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TD

Senior Manager, Product Owner II, Contact Center Business Intelligence & Analytics

TD

Sr. Manager, Product Owner II managing product development for contact center analytics at TD Bank.

Posted 6/18/2026full-timeMount Laurel • Maine, New Jersey, South Carolina • 🇺🇸 United StatesSenior💰 $115,440 - $186,160 per yearWebsite

About the role

Key responsibilities & impact
  • Ensure development teams create value for the organization through customer-focused product increments
  • Align with other Product Owners and manage product backlog
  • Manage delivery blockers and assess customer feedback
  • Provide people management leadership and develop staff
  • Advise on execution strategy and lead development of functional programs

Requirements

What you’ll need
  • Undergraduate degree and/or product certificate required
  • Graduate degree preferred
  • 10+ years relevant experience
  • 5-7 years Product Owner or Agile related delivery experience
  • Certified Scrum Product Owner (CSPO) certification and project management experience considered an asset
  • Scaled Agile Framework (SAFe) certifications or experience operating in scaled agile delivery considered an asset

Benefits

Comp & perks
  • Health insurance
  • 401(k) matching
  • Paid time off
  • Career development opportunities
  • Bonus potential

ATS Keywords

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Hard Skills & Tools
product backlog managementAgile deliverycustomer-focused product developmentfunctional program developmentproject management
Soft Skills
people managementleadershipstrategic advisingcustomer feedback assessment
Certifications
Certified Scrum Product Owner (CSPO)Scaled Agile Framework (SAFe)