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TD

IT Operations Analyst II

TD

IT Operations Analyst II at TD monitoring production batch and file transfers. Responsible for incident management and using tools like CA7, TSO, Autosys, among others.

Posted 6/16/2026full-timeToronto • 🇨🇦 CanadaMid-LevelSenior💰 CA$52,700 - CA$74,400 per yearWebsite

Tech Stack

Tools & technologies
Distributed SystemsServiceNow

About the role

Key responsibilities & impact
  • Monitoring TD banks production batch and file transfers
  • Providing incident management and monitoring SLA/SLO's.
  • Working on mainframe with distributed systems
  • Tools include CA7, TSO, Autosys, Idash, Tibco MFT, ServiceNow and others
  • Handle incident management for outages and communicate to clients during downtime
  • Ensure timely notifications and escalate options and recommendations for prompt resolution
  • Provide effective change management for production stability
  • Perform testing and work on problem resolutions
  • Support application/system installation, configuration, upgrades, working with stakeholders.

Requirements

What you’ll need
  • Responsible for monitoring TD banks production batch and file transfers
  • Providing incident and management as well monitoring SLA/SLO's.
  • Working on the mainframe with distributed systems
  • Proficient in tools such as CA7, TSO, Autosys, Idash, Tibco MFT, ServiceNow and others
  • Effective incident management for outages; effectively communicate to clients during service outages
  • Ensure timely notification and escalation of possible or occurring issues/problems, options and recommendations for prompt resolution
  • Provide effective change management discipline, ensuring stability to the production environment
  • Testing according to test plans, monitoring and reporting on results, and working with others on problem resolution
  • Support the installation, configuration, upgrade of business applications/systems in coordination with appropriate stakeholders.

Benefits

Comp & perks
  • Total Rewards package includes base salary, variable compensation, and several key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
incident managementchange managementtestingproblem resolutionproduction stability
Soft Skills
communicationstakeholder managementtimely notificationescalation