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TD

Senior Manager, Collections Strategy

TD

Credit Card Collections Strategy Manager at TD responsible for optimizing collections performance across delinquency stages. Engaging in data analytics to enhance customer outcomes while ensuring compliance.

Posted 6/16/2026full-timeRemote • Florida, New York, Pennsylvania, South Carolina • 🇺🇸 United StatesSenior💰 $115,440 - $186,160 per yearWebsite

Tech Stack

Tools & technologies
ETLSQL

About the role

Key responsibilities & impact
  • Develop and execute collections strategies across delinquency stages
  • Partner cross-functionally to design, test, and optimize treatment strategies
  • Monitor strategy performance and recommend enhancements
  • Acts as the primary regulatory interface on risk issues
  • Represents business on corporate initiatives and provides direction in complex situations

Requirements

What you’ll need
  • Bachelor's degree required; Graduate degree preferred or progressive work experience
  • 10+ years' experience required
  • Proficient PC skills in MS Office and various analytical/reporting software
  • Experience with Relational Databases and ETL processes using SQL or SAS
  • Strong analytical and problem-solving skills
  • Flexibility to adapt to changing requirements
  • Extremely strong attention to detail
  • Proven ability to develop and maintain productive business relationships
  • Superb written and verbal communication skills
  • Experienced in developing and presenting recommendations to Senior Management

Benefits

Comp & perks
  • Health and well-being benefits
  • Savings and retirement programs
  • Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
  • Banking benefits and discounts
  • Professional development opportunities
  • Reward and recognition programs

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SQLSASETL processesanalytical skillsreporting softwarerelational databases
Soft Skills
analytical problem-solvingattention to detailflexibilitybusiness relationship developmentwritten communicationverbal communication