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TD

IT Solutions Design Specialist

TD

IT Solutions Design Specialist responsible for end-to-end solution design and delivery. Leading complex projects with accountability for technical specifications in a hybrid work model.

Posted 6/10/2026full-timeTempe • Arizona • 🇺🇸 United StatesSeniorLead💰 $98,160 - $159,270 per yearWebsite

Tech Stack

Tools & technologies
ServiceNowSplunk

About the role

Key responsibilities & impact
  • Lead the creation of a comprehensive end-to-end detailed solution with overall accountability for the technical design and delivery of the System Design Specification (SDS)
  • Provide technical expertise and guidance in a lead capacity
  • Expert knowledge of the business, processes, procedures, and relevant technology areas (e.g., Architecture, Infrastructure, Security)
  • Act as the primary subject matter expert and consult with clients/project teams on research, analysis, design, and testing of technical solutions
  • Mentor and monitor the work of others
  • Provide technical insight and recommendations to the business and/or outside vendors

Requirements

What you’ll need
  • Undergraduate degree or Technical Certificate
  • Graduate degree preferred
  • 7+ years related experience
  • 5+ years of experience with monitoring tools: Dynatrace, Datadog, Splunk
  • Strong incident response, debugging, and problem-solving skills using tools such as ServiceNow
  • 5+ years of experience working with clients during incident triage activities
  • 5+ years of experience working with cross-functional teams using tools such as PowerBI, Confluence, Jira
  • Background in security, compliance, or regulated environments
  • Experience supporting 24x7 production systems with on-call rotations (PagerDuty)
  • Experience acting as team lead, mentor for junior team members
  • Financial Services, Credit Cards domain experience will be an asset
  • Experience of Testing and DevOps environment will be an asset

Benefits

Comp & perks
  • Health insurance
  • 401(k) matching
  • Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
  • Banking benefits and discounts
  • Career development opportunities
  • Reward and recognition programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
System Design Specificationincident responsedebuggingproblem-solvingmonitoring toolsDevOpsTestingsecuritycompliancetechnical design
Soft Skills
leadershipmentoringconsultingcommunicationcollaborationanalysisguidanceaccountabilityinsightrecommendations
Certifications
Undergraduate degreeTechnical CertificateGraduate degree