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DCS Operations Engineer – FTC 12 months
TDDCS Operations Engineer providing hands-on operational support across data centre. Ensuring installation, maintenance, and decommissioning of IT hardware and cabling in a regulated environment.
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Provide hands-on operational support across data centre and infrastructure environments
- Ensure the effective installation, maintenance, and decommissioning of IT hardware and cabling
- Execute data centre changes and operational activities in line with approved processes and controls
- Support project delivery and business-as-usual operations within a regulated environment
- Work closely with global teams, vendors, and infrastructure stakeholders to ensure high-quality, compliant delivery of physical infrastructure services
- Execute hands-on data centre activities including racking, stacking, cabling, patching, and hardware installation
- Perform device decommissioning, removals, and infrastructure clean-up in line with change controls
- Support hardware lifecycle activities including builds, replacements, and upgrades
- Ensure all activities adhere to health and safety and site-specific operational standards
- Deliver work against approved ServiceNow requests, change tickets, and work orders
- Review and validate build documentation, including IBOMs and build sheets, prior to execution
- Participate in site surveys to confirm space, power, and cabling requirements before implementation
- Install and maintain structured cabling (copper and fibre) within data centre and office environments
- Perform patching activities across network, end-user, and infrastructure equipment
- Validate connectivity and ensure accurate labelling and documentation of all installations
- Work closely with external vendors to support installations and site-based activities
- Coordinate on-site work execution, ensuring vendors meet agreed scope and standards
- Communicate effectively with engineering, network, and project teams across locations
- Maintain accurate records of completed work, including photographic evidence and documentation updates
- Ensure all activities are auditable and aligned to internal governance standards
- Support inventory and asset tracking processes
Requirements
What you’ll need- Proven experience in data centre operations or infrastructure support roles
- Hands-on experience with: Hardware installation (servers, network devices, storage)
- Structured cabling (copper and fibre patching)
- Device build, deployment, and decommissioning
- Experience working with ticketing and change management systems (e.g. ServiceNow)
- Strong understanding of data centre environments (rack layouts, power, cooling considerations)
- Ability to work independently in a hands-on, operational environment
- Strong attention to detail and adherence to process and control
- Experience supporting office moves, relocations, or infrastructure projects (desirable)
- Knowledge of network devices, telephony systems, or VDI environments (desirable)
- Experience working in a financial services or regulated environment (desirable)
- Health and Safety certifications (e.g. ECS, IPAF, First Aid, Working at Height) (desirable)
Benefits
Comp & perks- Health and well-being benefits, including medical coverage
- Paid time off
- Career development
- Reward and recognition programs
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
hardware installationstructured cablingdevice decommissioningdevice builddeploymentpatchinginventory trackingasset trackingdata centre operationsinfrastructure support
Soft Skills
attention to detailindependent workeffective communicationadherence to processadherence to control
Certifications
ECSIPAFFirst AidWorking at Height