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About the role
Key responsibilities & impact- Provides specialized business application management guidance and support for a functional area
- Responsible for requirements gathering through the application lifecycle and business testing
- Supports business process documentation and user support of the application
- Identifies and leads problem resolutions and develops business application strategy roadmap
- Ensures adherence to SLA, issue management, issue communication, vendor management, user group support and promoting adoption
Requirements
What you’ll need- Undergraduate degree or technical certificate
- 3+ years relevant experience
- Solid knowledge of businesses supported, applications supported, bank's PDLC methodology, business testing, project management, change management and governance standards
- Analytical and problem-solving skills are required
- Skill in using analytical software tools, data analysis methods and reporting techniques
- Skill in using computer applications including MS Office
- Ability to communicate effectively in both oral and written form
- Ability to work collaboratively and build relationships
- Ability to handle confidential information with discretion
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
- Banking benefits and discounts
- Career development and reward and recognition programs
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
requirements gatheringbusiness testingbusiness process documentationproblem resolutionbusiness application strategydata analysisreporting techniquesproject managementchange managementgovernance standards
Soft Skills
analytical skillsproblem-solving skillseffective communicationcollaborationrelationship buildingdiscretion
Certifications
undergraduate degreetechnical certificate
