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TD

Contact Center Representative III, Loss Prevention

TD

. Assist in-bound callers with account inquiries .

Posted 5/7/2026full-timeMarkham • 🇨🇦 CanadaMid-LevelSenior💰 CA$49,950 - CA$66,600 per yearWebsite

About the role

Key responsibilities & impact
  • Assist in-bound callers with account inquiries
  • Resolve issues by providing advice and recommending TD products
  • Deliver legendary customer service by providing the right solutions
  • Actively participate in ongoing training and coaching support

Requirements

What you’ll need
  • High School Diploma or equivalent
  • Exceptional communication and listening skills
  • Ability to de-escalate in stressful environments with empathy
  • Ability to multitask and navigate through computer systems
  • Digital literacy across a broad range of devices
  • Flexibility, resiliency, and a positive attitude
  • Integrity when managing sensitive customer information

Benefits

Comp & perks
  • Health and well-being benefits
  • Paid time off
  • Career development
  • Reward and recognition programs
  • Banking benefits and discounts

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
exceptional communication skillslistening skillsde-escalationempathymultitaskingflexibilityresiliencypositive attitudeintegrity
Certifications
High School Diploma