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About the role
Key responsibilities & impact- Create an exceptional customer experience with every client interaction
- Identify customer needs and determine solutions to customer problems
- Complete a broad range of financial transactions accurately
- Identify cross-sell opportunities and refer customers to internal Bank partners
- Support team by enhancing knowledge and participating in knowledge transfer
Requirements
What you’ll need- High School diploma, Undergraduate degree and/or 1+ years of relevant experience
- Knowledge of customer/partner life cycle needs
- Ability to offer comprehensive product knowledge
- Understanding of operating policies and procedures
- Compliance with Bank Code of Conduct
Benefits
Comp & perks- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development and reward and recognition programs
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer experienceproblem solvingcross-sellingknowledge transfer
Certifications
High School diplomaUndergraduate degree
