Account Manager, Small Business

. Build, maintain and expand existing customer relationships within the community while networking with local business leaders to establish strong centers of influence that will contribute to business development opportunities.

Posted 4/28/2026full-timeRichmond Hill • 🇨🇦 CanadaMid-LevelSenior💰 CA$69,700 - CA$98,400 per yearWebsite

About the role

Key responsibilities & impact

Build, maintain and expand existing customer relationships within the community while networking with local business leaders to establish strong centers of influence that will contribute to business development opportunities.
Build relationships with small business customers by understanding their needs and finding opportunities that enable them to provide customized information and advice the best suited for the customer.
Liaise with Internal Branch Banking network, Commercial Banking Centers, and Wealth partners to enable them in providing holistic advice and resources to support our customers.
Keep current on emerging trends and grow knowledge of the business, and related tools and techniques; participate in knowledge transfer within the team and business unit.
Participate fully as a member of the team, support a positive work environment that promotes quality, innovation and teamwork and ensure timely communication of issues

Requirements

What you’ll need

University degree and/ or relevant entry level work experience
Accounting/ Finance coursework is an asset but can also be gained through experience
Ability to cultivate long-term client relationships and acquire new clients
Excellent business development and prospecting skills to build valuable centers of influence within the local business community and retail branches
A dynamic professional with a positive attitude and strong communications, time management, and organizational skills

Benefits

Comp & perks

health and well-being benefits
savings and retirement programs
paid time off
banking benefits and discounts
career development
reward and recognition programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

AccountingFinance

Soft Skills

relationship buildingbusiness developmentprospectingcommunicationtime managementorganizational skillsteamworkpositive attitude

Certifications

university degree