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TD

Outreach Manager, KYC

TD

KYC Manager overseeing a team and providing expert regulatory guidance for KYC programs in financial services. Leading projects and ensuring compliance with policies and regulatory requirements.

Posted 4/14/2026full-timeJacksonville • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $91,000 - $136,240 per yearWebsite

About the role

Key responsibilities & impact
  • Leads and develops a team of professionals who provide oversight, expert regulatory guidance to specialized domains of TD's KYC programs
  • Provides specialized project support or services
  • Manages a team of production teams to perform job functions in line with policies, standards, procedures, and job aids
  • Ensures that personal and teamwork products are fit for purpose and audit/regulator ready
  • Suggests process improvements to drive better results from efficiency, accuracy, or quality of work product
  • Leads initiatives to help bring these improvements to fruition
  • Works with senior management on highly complex, confidential, or high visibility projects
  • Ensures an integrated approach with other business management areas, broader organization, and enterprise as appropriate

Requirements

What you’ll need
  • Undergraduate Degree or equivalent professional work experience
  • 3+ years of direct management experience in financial services or similar industries including fraud, know your customer, anti-money laundering, sanctions screening, or similar roles for new joiners (or) 6+ years' direct management experience in an unrelated role involving information fluency, investigation, research, or financial services broadly but not specifically KYC or AML
  • Deep KYC SME background and Internal Systems experience
  • Experience managing a team of 8-9 analysts HIGHLY preferred
  • Cross Functional Collaboration Skills
  • Analytical and Critical Thinking Capabilities
  • Ability to Translate Complex Data into Clear Documentation
  • RFI Interpretation & Reporting Skills
  • Strong oral & written communication skills; ability to ARTICULATE complex scenarios into simple business language
  • Very detailed and strong organizational/ team building skills are PARAMOUNT for success in this role

Benefits

Comp & perks
  • Health and well-being benefits
  • Savings and retirement programs
  • Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
  • Banking benefits and discounts
  • Career development and reward and recognition

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
KYCAMLfraud detectionsanctions screeningdata analysisproject managementprocess improvementregulatory complianceinternal systems experiencereporting
Soft Skills
leadershipcross functional collaborationanalytical thinkingcritical thinkingcommunicationorganizational skillsteam buildingproblem solvingattention to detaildocumentation