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Operations Officer II
TDOperations Officer II providing operational support and transaction processing for TD's Personal & Commercial Banking sector. Collaborating with partners to ensure service quality and compliance with regulations.
About the role
Key responsibilities & impact- Provide a broad range of operational support and perform general to specialized transactions
- Communicate with partners in a professional manner
- Execute transactions accurately and on time
- Support partners with incoming transactions, validating information as needed
- Investigate and escalate non-standard activities when appropriate
- Participate fully as a member of the team, contribute to a positive work environment
Requirements
What you’ll need- Undergraduate degree/college diploma preferred and/or 1+ year relevant experience
- Strong understanding of customers/partners needs
- Knowledge of TD products and processes in order to execute transactions accurately
- Must exercise discretion in managing correspondence and information
- Ability to comply with internal and industry regulations
- Familiarity with customer service best practices
Benefits
Comp & perks- health and well-being benefits
- savings and retirement programs
- paid time off
- banking benefits and discounts
- career development
- reward and recognition programs
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
communicationteam collaborationdiscretioncustomer serviceinvestigationescalationoperational supporttransaction executionvalidationpositive work environment
Certifications
undergraduate degreecollege diploma