Customer Experience Strategy Lead

Product Owner II at TD ensuring development teams deliver customer-focused product increments. Aligning with management, maintaining product backlogs, and enhancing Agile processes.

Posted 4/11/2026full-timeMount Laurel • New Jersey • 🇺🇸 United StatesSenior💰 $115,400 - $173,160 per yearWebsite

About the role

Key responsibilities & impact

Ensure that development teams are creating value through customer-focused product increments
Align with other Product Owners and senior management
Create and maintain a prioritized product backlog
Manage delivery blockers
Continuously assess customer feedback
Consider ways to maximize value and improve delivery processes
Promote teamwork and handle disciplinary actions as required
Provide leadership guidance and collaborate with business

Requirements

What you’ll need

Undergraduate degree and/or product certificate required
Graduate degree preferred
10+ years relevant experience
5-7 years Product Owner or Agile related delivery experience
Certified Scrum Product Owner (CSPO) certification and project management experience considered an asset
Scaled Agile Framework (SAFe) certifications or experience operating in scaled agile delivery considered an asset

Benefits

Comp & perks

Health and well-being benefits
Savings and retirement programs
Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
Banking benefits and discounts
Career development
Reward and recognition

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Agile deliveryproduct backlog managementproject management

Soft Skills

leadershipteamworkcustomer focuscollaborationproblem-solving

Certifications

Certified Scrum Product Owner (CSPO)product certificate