Customer Experience Strategy Lead
TD
full-time
Posted on:
Location Type: Hybrid
Location: Mount Laurel • New Jersey • United States
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Salary
💰 $115,400 - $173,160 per year
Job Level
About the role
- Ensure that development teams are creating value through customer-focused product increments
- Align with other Product Owners and senior management
- Create and maintain a prioritized product backlog
- Manage delivery blockers
- Continuously assess customer feedback
- Consider ways to maximize value and improve delivery processes
- Promote teamwork and handle disciplinary actions as required
- Provide leadership guidance and collaborate with business
Requirements
- Undergraduate degree and/or product certificate required
- Graduate degree preferred
- 10+ years relevant experience
- 5-7 years Product Owner or Agile related delivery experience
- Certified Scrum Product Owner (CSPO) certification and project management experience considered an asset
- Scaled Agile Framework (SAFe) certifications or experience operating in scaled agile delivery considered an asset
Benefits
- Health and well-being benefits
- Savings and retirement programs
- Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
- Banking benefits and discounts
- Career development
- Reward and recognition
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Agile deliveryproduct backlog managementproject management
Soft Skills
leadershipteamworkcustomer focuscollaborationproblem-solving
Certifications
Certified Scrum Product Owner (CSPO)product certificate