Operations Officer II
TD
full-time
Posted on:
Location Type: Hybrid
Location: Markham • Canada
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Salary
💰 CA$45,700 - CA$61,000 per year
About the role
- Opens new commercial deposit accounts
- Processes account change requests for existing commercial deposit accounts (i.e. change in signing authority)
- Opens additional accounts for existing customers via Letter Of Direction
- Obtains/compiles required supporting documentation
- Follows AML, regulatory & legal compliance requirements
- Demonstrate a sense of urgency and commitment to provide quality customer service
- Must demonstrate the ability to be resourceful and proactive in their approach to Partner and Customer Problem Resolution
Requirements
- Ability to multi-task and work in a fast paced, high volume environment
- Ability to work efficiently to meet individual and team driven benchmarks
- Conscientious and detail oriented to mitigate any risk to the bank
- Ability to review and understand complex legal documents
- Strong oral and written communication skills
- Ability to work closely in a team environment
- Ability to take ownership of a situation
- Customer service experience considered an asset
- Knowledge of Host applications and C3 considered an asset
- Bilingual (French) would be considered an asset
Benefits
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development opportunities
- Reward and recognition programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
commercial deposit accountsaccount change requestsLetter Of DirectionAML complianceregulatory compliancelegal compliancereview complex legal documentscustomer service experienceHost applicationsC3
Soft Skills
multi-taskingfast paced environmentdetail orientedstrong oral communicationstrong written communicationteam collaborationownershipresourcefulproactivecommitment to quality