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About the role
Key responsibilities & impact- responsible for the day-to-day Operations activities in support of assigned business line
- Performs most diverse/complex tasks
- Works independently
- Acts as a liaison between assigned department and other departments within TD Bank
- Works to identify and address process improvements
- Provides support and direction to less experienced staff
- Acts as a back-up to department leadership
- Responds to inquiries and assists in resolving problems/complaints
- Protects privacy and non-public information
- Assists in the prevention of fraudulent activities
- Collaborates with and provides support to department leadership
- Suggests changes or modifications to policies and procedures to supervisor based on day-to-day observations and activities
Requirements
What you’ll need- High School Diploma or GED
- 3-5 Years of related experience
- Demonstrated supervisory ability with strong interpersonal and organizational skills
- Ability to effectively coach and mentor others
- Ability to quickly diffuse any situation and solve conflicts in a cordial manner
- Strong ability to successfully balance competing priorities in a fast-paced environment
- Strong communication skills, both verbal and written, with ability to successfully influence others
- Ability to use/learn current applications related to position
- Proven leadership skills
Benefits
Comp & perks- base salary and variable compensation/incentive awards
- health and well-being benefits
- savings and retirement programs
- paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
- banking benefits and discounts
- career development
- reward and recognition
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
supervisory abilityinterpersonal skillsorganizational skillscoachingmentoringconflict resolutioncommunication skillsinfluencing skillsability to balance competing prioritiesproblem-solving
Certifications
High School DiplomaGED