Lead Customer Services Officer
TD
full-time
Posted on:
Location Type: Office
Location: Vancouver • 🇨🇦 Canada
Visit company websiteSalary
💰 CA$65,600 - CA$98,400 per year
Job Level
Senior
About the role
- Deliver exceptional customer service and support business growth
- Meet or exceed customer service targets
- Resolve service issues and ensure customer satisfaction
- Cross-sell products and services to maximize revenue
Requirements
- Undergraduate degree preferred
- 3+ years related experience
- Proficiency in customer service and sales
- Knowledge of financial products and services
- Excellent communication and interpersonal skills
Benefits
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development and reward programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer servicesalesfinancial productsfinancial services
Soft skills
communicationinterpersonal skillscustomer satisfactionproblem resolution