Branch Manager – Mandarin/Cantonese
TD
full-time
Posted on:
Location Type: Office
Location: Montréal • 🇨🇦 Canada
Visit company websiteSalary
💰 CA$91,200 - CA$136,800 per year
Job Level
Mid-LevelSenior
About the role
- Mentor the team on advice-giving strategies on banking solutions
- Promote TD's image and goodwill within the community
- Enhance customer experience by understanding their financial needs
- Act as the highest point of escalation for the branch
- Oversee complex branch administrative duties
- Ensure overall employee scheduling is optimal
- Develop and implement business development strategies
- Ensure accuracy of all customer transactions
- Mentor the team on offering One TD solutions
- Liaise with Wealth and Business Banking
Requirements
- Undergraduate degree and/or over 5 years of relevant experience
- Completion of Branch Compliance Officer (BCO) and IFIC or CSC Course
- A strategic thinker with extensive knowledge of advanced investing and credit processes
- Proficiency in software tools including MS Office, and internet application
- Strong communication skills to liaise with customers, employees, and cross functional teams
- A thorough and accurate decision maker who can exercise discretion and judgement skills
- A dedicated and committed leader who can make an impact on the team
Benefits
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development
- Reward and recognition programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business development strategiesadvanced investing processescredit processescustomer transaction accuracy
Soft skills
mentoringcommunicationstrategic thinkingdecision makingdiscretionjudgmentleadershipteam impact
Certifications
Branch Compliance Officer (BCO)IFIC CourseCSC Course