Account Manager – Small Business

Small Business Account Manager helping Canadian businesses grow through TD banking solutions. Building client relationships, generating referrals, and delivering customized financial advice.

Posted 9/10/2026full-timeCollingwood • 🇨🇦 CanadaMid-LevelSenior💰 CA$69,700 - CA$98,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in delivering exceptional customer experiences while driving business growth through effective relationship management and business development strategies. Proficient in collaborating with various banking partners to provide tailored advice and resources to small business clients.

Highest-signal resume keywords

Customer Experience DeliveryBusiness Development SkillsClient Relationship ManagementStrong Communication SkillsTime Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Accounting KnowledgeFinance CourseworkBusiness Development Techniques

Soft Skills

Organizational Skills

Industry Keywords

Small Business NeedsNetworkingCommunity EngagementHolistic AdviceEmerging Trends

About the role

Key responsibilities & impact

Deliver a legendary customer experience
Drive profitable business growth and achieve target results
Build, maintain, and expand customer relationships within the community
Network with local business leaders to establish centers of influence and generate business development opportunities
Understand small business customers’ needs and provide customized information and advice
Liaise with Internal Branch Banking, Commercial Banking Centers, and Wealth partners to provide holistic advice and resources
Keep current on emerging trends and grow knowledge of the business, tools, and techniques
Participate in knowledge transfer within the team and business unit
Support a positive work environment and ensure timely communication of issues

Requirements

What you’ll need

University degree and/or relevant entry level work experience
Accounting/Finance coursework is an asset or can be gained through experience
Ability to cultivate long-term client relationships and acquire new clients
Excellent business development and prospecting skills
Strong communication, time management, and organizational skills

Benefits

Comp & perks

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs
Regular development conversations
Training programs
Online learning platform
Mentoring programs
Training and onboarding sessions