Director of Operations – HR
TD Thornton
full-time
Posted on:
Location Type: Hybrid
Location: Sunnyvale • California • 🇺🇸 United States
Visit company websiteSalary
💰 $150,000 - $180,000 per year
Job Level
Lead
About the role
- Partner with executive leadership to develop and implement operational strategies that support company growth and long-term objectives.
- Establish, manage, and continuously improve operational policies, procedures, and systems to ensure consistency, efficiency, and scalability.
- Oversee vendor relationships, procurement activities, and contract administration.
- Ensure compliance with regulatory requirements, employment laws, and internal company policies.
- Lead organizational performance management through internal systems, dashboards, and regular reporting.
- Collaborate with Finance to support budgeting, forecasting, expense management, and financial controls.
- Manage company assets, IT resources, and internal administrative systems.
- Oversee enterprise risk management, including insurance coverage, safety procedures, and business continuity planning.
- Provide oversight of marketing coordination and social media activities.
- Manage Great Place to Work certifications and company recognition programs.
- Lead all aspects of human resources, including onboarding, performance management, compensation, benefits, and employee relations.
- Partner with recruiting resources to design and execute talent strategies that attract, retain, and develop top talent.
- Manage compensation structures and benefits programs, including merit increases, bonuses, profit sharing, and incentive plans.
- Oversee the company’s ESOP and partnership agreements in collaboration with senior leadership.
- Coach and advise managers on leadership development, performance management, and employee engagement.
- Plan and execute company-wide meetings, including all-hands meetings, manager forums, and leadership offsites.
- Partner with managers to implement training, learning, and professional development initiatives.
- Champion a strong, values-driven culture aligned with the company’s mission and goals.
- Develop programs that enhance employee engagement, recognition, and retention.
- Conduct and analyze employee and client surveys, translating insights into actionable improvements.
- Lead change management efforts associated with company-wide initiatives and growth strategies.
Requirements
- Bachelor’s degree in Business Administration, Human Resources, Operations, or a related field.
- 8+ years of progressive experience in operations, human resources, or professional services leadership.
- Proven experience supporting executive leadership in scaling an organization.
- Strong knowledge of HR practices, employment law, and operational best practices.
- Demonstrated ability to manage cross-functional initiatives and lead change.
- Excellent communication, leadership, and stakeholder management skills.
Benefits
- Competitive Base Salary
- Paid holiday, sick, and vacation time
- Medical, Dental, and Vision Coverage
- Health Savings Accounts (HSAs)
- 401(k) with Company Match
- Annual Bonus and Incentive Programs
- Tuition Reimbursement
- Paid Parental Leave
- Flexible Spending Accounts (FSAs)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
operational strategiesvendor managementprocurementcontract administrationbudgetingforecastingfinancial controlsrisk managementemployee engagementchange management
Soft skills
leadershipcommunicationstakeholder managementcoachingorganizational performance managementcollaborationemployee relationstraining and developmentstrategic planningvalues-driven culture
Certifications
Bachelor’s degree in Business AdministrationBachelor’s degree in Human ResourcesBachelor’s degree in Operations