TD SYNNEX

Product Specialist

• Implementation of sales enablement programs for TD SYNEX and partners.
• Implementation of marketing programs to support product group objectives.
• Execution of joint initiatives with our vendor and business partners.
• Responsible for inventory turns, inventory fulfillment and inventory obsolescence minimization.
• Implementation of business plans that achieve agreed vendor revenue targets and generate the planned profit outcomes.
• Achievement of revenue plans by brand and by market segment.
• Coordinate the various functions within TD SYNEX in order to deliver the outcomes agreed in each product plan.
• Maintenance and development of operational level vendor relationships.
• In order to execute product leadership, it will be necessary to maintain knowledge of sales processes, proposals, pipeline management, partner engagement so that remedial actions can be recommended where necessary.
• Ensuring highest and continuously improving levels of vendor and partner satisfaction.
• Maintain a high level of safety awareness within your team to promote a safe working environment for all team members.
• Maintenance of an accurate pipeline by product group.
• Measurement and maintenance of critical product group performance data in order to ensure that Tech Data meets its vendor commitments and fully leverages all commercial opportunities for rebates and other vendor investment initiatives.
• Supporting Product Manager in business forecasting and business planning for product groups with vendors.
• Provision of various reports for the purposes of commercial decision making.
• Deal effectively and efficiently with unsatisfactory performance and/or behavior within your team.

Product Specialist – Networking

Account Executive

• Manage a portfolio of customer accounts.
• Build and maintain strong customer and vendor relationships.
• Handle quotations, close orders, and ensure timely follow-up.
• Drive outbound calls to develop new business opportunities.
• Support partners with account planning and cross-selling.
• Collaborate with Business Development Managers and Pre-Sales teams when needed.
• Maintain CRM accuracy and manage customer expectations.
• Achieve monthly and quarterly sales and margin targets.

Inside Sales Representative

Manager

• Grow profitable market share by executing the European Business Unit strategy, in alignment with vendor priorities and internal leadership direction.
• Drive sales growth across the assigned vendor portfolio, including identification of new opportunities, development initiatives, and support of vendor onboarding where applicable.
• Build and execute quarterly business plans, ensuring clear performance tracking, operational cadence, and delivery of agreed targets.
• Identify strategic segments and specialized opportunities where TD SYNNEX can accelerate share gain and differentiation.
• Own the vendor relationship at European level, ensuring TD SYNNEX is positioned as a strategic and trusted partner.
• Lead vendor business planning cycles (QBRs, planning sessions, executive alignment), ensuring structured execution and measurable outcomes.
• Manage vendor expectations and internal alignment on product availability, go-to-market priorities, and commercial execution.
• Support and lead negotiation of key tenders and strategic large deals, ensuring margin integrity and long-term customer value.
• Drive strong engagement with multiple internal and external stakeholders to secure successful outcomes on complex opportunities.
• Create customer-specific value propositions and differentiated go-to-market approaches that support profitable growth.
• Enable and support country sales organizations to win business, grow share of wallet, and increase market share.
• Ensure strong customer engagement strategies, involving multiple decision levels and parties when required.
• Leverage TD SYNNEX resources and capabilities (solutions, services, financing, logistics, etc.) to support customer strategic objectives.
• Develop and communicate clear customer value propositions based on customer business requirements and market needs.
• Maintain strong knowledge of assigned vendor portfolio, including products, positioning, and competitive landscape.
• Provide market insights and support internal stakeholders with strategic direction based on industry trends and channel evolution.

European Business Manager

Accounts Receivable

• Conduct account reconciliations to ensure accuracy, including complex reconciliations when needed.
• Review flagged orders for past-due accounts, determine whether to release or hold orders, and communicate with customers to resolve payment issues before releasing orders.
• Investigate and apply payments received without remittance instructions, clarify partial payments, and ensure accurate application.
• Manage dunning process — respond to automated overdue notices sent twice monthly, follow up with customers, and address inquiries to prevent repeat issues.
• Initiate customer communication via email, phone, or chat to address payment details based on aging and review code categories.
• Identify and resolve payment-related obstacles such as incorrect shipments, pricing errors, or missing documentation before they age.
• Collaborate internally with sales, customer service, and other teams to resolve account issues, especially related to cloud, licensing, and subscriptions.
• Access and organize data from existing Power BI or RDS reports; present account information in Excel for customer review.
• Notice potential concerns on accounts and promptly report them to management.
• Offer insight into operational matters and contribute to proactive problem-solving to prevent losses.

Accounts Receivable Analyst

• Maintain and reconcile customer AR balances: review aging reports, investigate discrepancies, and post adjustments to ensure accuracy.
• Drive collections activities: contact customers bi-weekly (or more frequently for past-due accounts) via phone and email to secure payment or documentation.
• Perform complex reconciliations: leverage Excel (pivot tables, VLOOKUP) and internal reporting tools to analyze payment histories and root-cause issues.
• Collaborate cross-functionally: partner with Sales, Customer Care, Order Management, and TD Capital to resolve invoice disputes, credit holds, and financing agreements.
• Negotiate settlements: prepare documentation, propose alternative financial arrangements, and escalate per authority matrix guidelines.
• Identify process improvements: flag recurring issues in the shared BPO/China process, recommend workflow enhancements, and help prevent revenue leakage.
• Serve as a resource: mentor junior team members, share best practices, and contribute to ongoing training.
• Reporting & visibility: generate weekly and monthly AR performance reports for management review, highlighting high-risk accounts and resolution strategies.

Program Manager

• Manage end‑to‑end program delivery across diverse digital initiatives, including platform modernization, system integrations, and customer‑facing solutions.
• Coordinate dependencies, risks, and issues across projects to maintain schedule integrity and operational continuity.
• Drive project prioritization and sequencing to optimize resources and maximize business impact.
• Engage and influence senior stakeholders across business, technology, and regional teams.
• Ensure consistent governance, reporting, and transparency across program activities.
• Foster collaboration across global, matrixed teams and vendor ecosystems.
• Oversee digital marketing, lead management, partner onboarding, eCommerce, pricing, quoting, billing, and payments.
• Modernize and integrate CRM, eCommerce, ERP, and billing systems for frictionless experiences.
• Manage distributor websites, customer/partner portals, and marketplaces.
• Implement Customer Data Platforms (CDP) for unified profiles, personalization, and analytics.
• Modernize B2B eCommerce, including catalog, contract pricing, promotions, subscriptions, and bulk ordering.
• Drive API integrations, data exchanges, and onboarding automation with OEMs and channel partners.
• Establish governance frameworks, manage risks, and oversee budgets.

IT Digital Program Manager

Field Engineer

• Perform Preventive & Corrective Maintenance – Schedule, execute, and document preventive maintenance and field change orders (FCOs) on digital scanners and related hardware.
• Installations & Configurations – Lead complete site setups: unpack, assemble, and calibrate instruments; configure networking, middleware, and integration with laboratory information systems (LIS).
• Technical Support & Troubleshooting – Respond promptly to service calls on-site to minimize equipment downtime and maintain uptime SLAs.
• Documentation & Compliance – Maintain accurate service reports, work orders, and calibration records in our CRM and tracking systems.
• Customer Collaboration – Build strong partnerships with laboratory staff, pathologists, and clinical engineers through clear communication.

Digital Pathology Field Service Engineer

Business Development Rep

• The Business Development Manager is the main interface between the Company's Customers and Suppliers.
• Responsible for execution of the suppliers' strategy.
• Responsible for the complete sales cycle with an aim to maximizing revenue, Net Gross Profits and Customer satisfaction by developing deep relationships with key people in the supplier organization & partners.
• Create, Develop & implement supplier/vendor specific initiatives (10%).
• Channel Partner & Vendor engagement (20%).
• Execution - Credit management, Order processing, AR Collections (20%).
• Operational excellence - pipeline management, forecasting & inventory management (10%).
• Learn from existing BDMs on market potential and work on developing market base (10%).
• Work with Channel Partners to develop sales competencies and help close deals through “hands-on” involvement and coaching (10%).
• Coordinate with Supplier for Partner Technical & Sales Training on new product/s and/or technologies (10%).

Business Development Manager

• Define and maintain a distinctive creative vision, voice, and brand style for Learning Labs Studio
• Conceptualize and prototype engaging show formats (e.g., executive speaker series, “Cooking with AI,” peer-led panels)
• Develop a strategic content calendar that aligns with business priorities, seasonal themes, and learner needs
• Partner with production agencies and internal stakeholders (CLO, HR, Communications) to produce cinematic “Netflix-style” learning content
• Establish and track key metrics (attendance, engagement, satisfaction) and iterate based on data and feedback
• Create short-form recap videos (social-style clips, “TikTok-ready” highlights) to reinforce learning and extend reach
• Own full production lifecycle: pre-production planning, talent prep, live event coordination, and post-production editing
• Guide presenters and panelists—executives, thought leaders, and peers—to deliver confident, polished performances
• Coordinate with live production vendors, technical teams, and global studio partners to ensure seamless, on-brand delivery
• Manage budgets, timelines, and resources to deliver scalable, repeatable workflows without compromising quality
• Implement modern tools and processes to enhance efficiency, collaboration, and creative excellence
• Identify, recruit, and secure high-caliber internal and external speakers to maintain a robust content pipeline
• Build and nurture relationships with subject-matter experts, business leaders, and third-party partners to co-create impactful experiences
• Serve as the primary liaison for all studio guests, ensuring an inclusive, professional, and engaging experience from briefing to follow-up
• Monitor performance via analytics dashboards, learner surveys, and qualitative feedback
• Report insights and recommendations to executive stakeholders (CHRO, CLO, SVP of Talent)

Manager, Learning Production – Learning Labs Showrunner

Pre-sales Engineer

• Comprender los requisitos y necesidades del cliente / negocio y traducirlos en soluciones técnicas.
• Desarrollar escenarios de soluciones y migración de Azure.
• Formación a clientes.
• Acelerar el despliegue de los proyectos en pipeline de los Partners.
• Coordinación con Sales Specialist, BDMs y otros perfiles de soporte para el despliegue de proyectos cloud.
• Asegurar la satisfacción de los Partners en el proceso de despliegue de proyectos.

Azure & Security Technical Presales

• Assist Account and Product Managers with qualification of opportunities by providing presales technical support.
• Provides pre-sales technical support and deliver product demonstrations to customers and business partners.
• Assist senior to deliver training to partners on products solution.
• Contribute to and refine technical RFP and RFI responses.
• Support customer demonstrations and presentations.
• Coordinating and managing technical validation events (POC).
• Coordinating and managing POC assets.
• Solely or partnering with other Pre-sales consultant to support PM setting regular BOM (Bill of Materials).
• Participating in conferences, shows, exhibitions when appropriate and requested.
• Performs other related duties as assigned.

Product Specialist – Networking

Inside Sales Representative

European Business Manager

Accounts Receivable Analyst

Accounts Receivable Analyst

IT Digital Program Manager

Digital Pathology Field Service Engineer

Product Specialist

Business Development Manager

Manager, Learning Production – Learning Labs Showrunner

Azure & Security Technical Presales

Presales Consultant – Elastic