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Technical Presales Specialist
TD SYNNEXTechnical Presales Specialist for HPE technology solutions, collaborating with sales and customers to design effective solutions. Supporting sales teams with technical expertise in networking and security portfolios.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing and configuring technology solutions, with a strong focus on customer service and collaboration. Maintains HPE industry-recognized vendor accreditations while supporting sales teams and partner enablement activities.
Highest-signal resume keywords
HPE Datacentre ExpertiseTechnical Solution DesignCustomer Service ExcellenceStrong Communication SkillsVendor Accreditation Maintenance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technology Solution DesignTechnical DocumentationBill of Materials CreationNetworking ExpertiseSecurity Portfolio Knowledge
Soft Skills
Attention to DetailOrganizational SkillsTeam CollaborationCustomer-Focused MindsetWillingness to Learn
Tools & Technologies
Internal ToolsVendor Tools
Certifications & Qualifications
HPE Vendor Accreditations
Industry Keywords
Technical EnquiriesPartner EnablementSolution AdoptionPost-Sales Technical Services
About the role
Key responsibilities & impact- Designing and configuring technology solutions that meet customer requirements
- Support sales teams by creating bills of materials and solution recommendations
- Demonstrating expertise around the HPE Datacentre, networking and security portfolio
- Respond to technical enquiries from co-workers, partners, and customers
- Provide a high level of customer service while meeting agreed service standards
- Use internal and vendor tools to create accurate technical solutions
- Build knowledge of vendor products, technologies, and promotions
- Support partner enablement activities and help drive solution adoption
- Maintain technical documentation and resolver group ownership activities
- Build relationships with vendor technical teams and industry contacts
- Maintain /Gain HPE industry-recognised vendor accreditations and certifications
- Gain exposure to implementation and post-sales technical services
Requirements
What you’ll need- A genuine interest in technology and a desire to build a technical career
- Strong communication skills and confidence working with different stakeholders
- A willingness to learn and develop new technical skills
- Good organisation and attention to detail
- Ability to manage priorities and work collaboratively within a team
- A customer-focused mindset
- Exposure to IT, technology, customer service, or technical studies would be beneficial but isn't essential
Benefits
Comp & perks- Hybrid working
- Private healthcare, matched pension, enhanced parental & family leave
- “Moments that matter” paid time off (yes, even for your pet’s birthday)
- Four Business Resource Groups supporting inclusion and belonging
- Clear progression paths and benchmarked salaries
- Sustainability - we’re building a greener future