Senior Salesforce Administrator
TD SYNNEX
full-time
Posted on:
Location Type: Remote
Location: Florida • North Carolina • United States
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Job Level
About the role
- Lead the design and implementation of end-to-end solutions, ensuring that new features are scalable, maintainable, and aligned with long-term system health.
- Personally design and maintain complex, high-performance Salesforce Flows and business logic, minimizing the need for custom Apex code while maintaining optimal system performance.
- Own the data model. Directly manage object relationships, field integrity, and sharing architectures to ensure data security and reporting accuracy.
- Partner with department heads (Sales, Marketing, Ops) to conduct deep-dive discovery sessions, uncovering the 'why' behind requests to build better 'hows'.
- Execute connections between Salesforce and third-party tools (e.g., ERP, Marketing Automation), ensuring seamless data flow across the tech stack.
- Act as the primary gatekeeper for the production environment, managing the deployment pipeline (DevOps), sandboxes, and release management.
Requirements
- 5+ years of Salesforce Administration experience with a proven track record of managing complex, multi-cloud environments as a primary or solo administrator.
- Demonstrated ability to create technical documentation, ERDs (Entity Relationship Diagrams), and process maps.
- Expert-level proficiency in Flow Builder, including an understanding of bulkification, governor limits, and error handling.
- Deep understanding of the Salesforce security model (OWDs, Role Hierarchy, Permission Set Groups, and Sharing Rules).
- Strong ability to build advanced reporting and dashboards that provide actionable insights to executive leadership.
- A preference for being 'in the weeds' of the platform, with a strong desire to build and troubleshoot rather than manage a team of developers or admins.
- Experience working within a startup or high-growth software organization, with the ability to adapt systems and processes as the business rapidly scales.
- Bachelor's Degree preferred.
- Salesforce Certified Advanced Administrator (Required); Salesforce Platform App Builder or Salesforce Strategy Designer (Preferred).
- Experience with CPQ, Field Service, or Experience Cloud is a major plus.
- Familiarity with Apex and LWC (ability to read/debug code, even if not writing it daily).
Benefits
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Salesforce AdministrationSalesforce FlowsFlow BuilderEntity Relationship Diagrams (ERDs)ReportingDashboardsApexLWCCPQField Service
Soft Skills
collaborationproblem-solvingadaptabilitytechnical documentationcommunicationanalytical thinkingattention to detailleadershipproject managementstakeholder engagement
Certifications
Salesforce Certified Advanced AdministratorSalesforce Platform App BuilderSalesforce Strategy Designer