TD SYNNEX

Accounts Receivable Analyst

TD SYNNEX

full-time

Posted on:

Location Type: Hybrid

Location: HerndonFloridaSouth CarolinaUnited States

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About the role

  • Maintain and reconcile customer AR balances: review aging reports, investigate discrepancies, and post adjustments to ensure accuracy.
  • Drive collections activities: contact customers bi-weekly (or more frequently for past-due accounts) via phone and email to secure payment or documentation.
  • Perform complex reconciliations: leverage Excel (pivot tables, VLOOKUP) and internal reporting tools to analyze payment histories and root-cause issues.
  • Collaborate cross-functionally: partner with Sales, Customer Care, Order Management, and TD Capital to resolve invoice disputes, credit holds, and financing agreements.
  • Negotiate settlements: prepare documentation, propose alternative financial arrangements, and escalate per authority matrix guidelines.
  • Identify process improvements: flag recurring issues in the shared BPO/China process, recommend workflow enhancements, and help prevent revenue leakage.
  • Serve as a resource: mentor junior team members, share best practices, and contribute to ongoing training.
  • Reporting & visibility: generate weekly and monthly AR performance reports for management review, highlighting high-risk accounts and resolution strategies.

Requirements

  • 3–5 years of commercial AR, credit or collections experience (exceptions considered for outstanding candidates)
  • Strong analytical skills: proficiency in Excel (pivot tables, VLOOKUP), comfortable with data entry and basic financial calculations
  • Critical thinker: able to dissect complex account histories, identify root causes, and recommend sustainable solutions
  • Excellent communicator: confident engaging customers and stakeholders by phone and email, including international contacts
  • Collaborative mindset: proven ability to work with cross-functional teams, build positive relationships, and elevate internal processes
  • Organized and adaptable: able to manage multiple priorities under tight deadlines while maintaining attention to detail and confidentiality
  • Tech-savvy: quick to learn proprietary systems and tools, intermediate-level proficiency in Microsoft Office (Excel, Word, Outlook)
  • Education: high school diploma or equivalent required; bachelor’s degree in finance, accounting, or related field preferred
Benefits
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
accounts receivablecollectionsreconciliationdata entryfinancial calculationsExcelpivot tablesVLOOKUPreportingprocess improvements
Soft Skills
analytical skillscritical thinkingcommunicationcollaborationorganizationadaptabilitymentoringproblem-solvingrelationship buildingattention to detail