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Partner Implementation Specialist I
TCP SoftwareChannel Partner Implementation Specialist assisting with implementing partner and PEO client accounts and supporting virtual training sessions. Learn TCP's integration options and maintain project documentation.
About the role
Key responsibilities & impact- Assist in implementing partner and PEO client accounts based on project plans.
- Perform basic system configuration and setup with guidance.
- Support customer and partner training through standard virtual sessions.
- Learn and track requirements unique to partner and PEO relationships.
- Escalate complex integration or partner-specific issues to senior team members.
- Maintain accurate project records and documentation.
- Build foundational knowledge of TCP's integration options and processes.
Requirements
What you’ll need- Ability to learn and support 1–2 core TCP products.
- Ability to build an understanding of partner workflows, integration points, and PEO structure.
- 0–1 years of experience in a customer support or technical onboarding role.
- Strong written and verbal communication skills.
- Detail-oriented with a strong desire to learn.
- Basic understanding of software platforms and data configuration.
- Bachelor’s degree in MIS or equivalent work experience preferred.
- Interest in learning about partner ecosystems and third-party integrations.
Benefits
Comp & perks- Competitive salary based on experience
- 20 days PTO and 13 days of companywide holidays
- 8 hours to volunteer and impact your community
- Comprehensive benefits (Health/Dental/Vision/401K)
- Employee Choice Benefit
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
system configurationdata configurationintegration optionstechnical onboarding
Soft Skills
strong written communicationstrong verbal communicationdetail-orienteddesire to learn
Certifications
Bachelor’s degree in MIS