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Enterprise Sales Development Manager
TCP SoftwareSales Development Manager leading a dedicated Enterprise SDR team at TCP in Plano, TX. Responsible for coaching, developing, and managing the sales pipeline with direct accountability.
About the role
Key responsibilities & impact- Lead, coach, and develop a team of up to 10 Enterprise SDRs across the SLED and Commercial Enterprise pods, with direct accountability for team-level pipeline targets and individual SDR performance.
- Own the team scorecard: meetings set, meetings held, AE-accepted opportunities, pipeline created, and deals closed. Run a monthly scorecard review with each SDR and a weekly team review with the SVP of Sales.
- Build and continuously refine the outbound playbook: cadence design, sequence content, named-account selection criteria, intent activation rules, and AE briefing standards.
- Lead the full SDR hiring lifecycle — partnering with Talent Acquisition on sourcing and conducting hiring-manager interviews — then own the onboarding experience through a structured 30/60/90-day ramp plan designed to bring new hires to 1–3 qualified opportunities per month within their first four months, building toward a sustained pace of 3–4 qualified opportunities per month thereafter.
- Run daily team huddles and weekly 1:1s with each SDR to inspect activity, review pipeline, role-play cold calls, and remove blockers.
- Partner 1:1 with Enterprise AEs and AE leadership to ensure each SDR-AE pairing is operating effectively, with clear expectations on lead handoff, opportunity acceptance, and joint account planning.
- Partner with Marketing on Demandbase intent signal activation, target-account refresh cycles, and content needs for outbound sequences.
- Manage the SDR tech stack (Salesforce, Outreach, LinkedIn Sales Navigator, ZoomInfo, Demandbase) in partnership with RevOps, including sequence governance, data hygiene, and reporting accuracy.
- Identify and develop SDRs ready for promotion to Enterprise AE seats, working with AE leadership to align on readiness criteria and transition timing.
- Forecast team-level pipeline contribution monthly and quarterly, with accuracy as a measurable expectation.
- Represent the SDR team in cross-functional forums including QBRs, GTM planning, and enablement reviews.
- Champion a culture of accountability, coachability, and competitive excellence on a ground-floor team where the playbook is still being built.
Requirements
What you’ll need- 2+ years of direct people-management experience leading a B2B SaaS SDR or BDR team, with a track record of hitting team-level pipeline quota.
- 5+ years of total sales experience, including time as a successful SDR or AE before moving into management.
- Demonstrated ability to hire, ramp, and develop SDRs — including coaching at least one SDR into an AE seat.
- Hands-on fluency with the modern SDR stack: Salesforce, Outreach (or Salesloft), LinkedIn Sales Navigator, ZoomInfo, and intent platforms like Demandbase or 6sense. You can build a sequence, troubleshoot reporting, and read a funnel without help.
- Experience designing and running an outbound playbook from the ground up, or significantly rebuilding one. You are comfortable in environments where the process is still being defined.
- Strong cross-functional partnership skills with AE leadership, Marketing, and Sales Operations. You can hold the line on lead quality and SDR-AE process discipline without damaging relationships.
- A coaching mindset. You enjoy giving and receiving feedback, you do live call coaching, and you can role-play a cold call with an SDR on the spot.
- Comfort with data: you build and read your own dashboards, you can defend your forecast, and you make decisions from metrics rather than gut feel.
- Exposure to Miller Heiman / Target Account Selling, MEDDPICC, Challenger, or a similar account-based methodology — or a track record of running an account-based motion without a named methodology label.
- Highly motivated, results-oriented, and a high-integrity professional. You set the tone for the team.
- Ability to work 4 days/week in our Plano, TX office.
- Bonus: experience selling into HR, Finance, Operations, or IT buying centers; experience in workforce management, HCM, payroll, or public-sector SaaS; prior experience standing up a new SDR function.
Benefits
Comp & perks- Competitive salary with performance-based bonus.
- 20 Days of PTO (Paid Time Off) and 13 days of companywide holidays.
- 8 hours to volunteer and impact the community.
- Comprehensive benefits (Health/Dental/Vision/401K).
- Employee Choice Pre-Tax Benefit.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
people managementB2B salesSDR coachingoutbound playbook designdata analysisforecastingpipeline managementaccount-based sellinghiring and onboardingperformance metrics
Soft Skills
coaching mindsetcross-functional partnershipresults-orientedhigh integritycommunicationteam leadershipfeedback deliveryrelationship managementproblem-solvingmotivation