Account Manager – Pre-Professional

TCGplayer (an eBay company)

Account Manager for TCGplayer's Pre-Professional sellers, driving seller growth and retention through engagement and outreach campaigns. Join a passionate team as we reshape the ecommerce landscape.

Posted 6/16/2026full-timeRemote • New York • 🇺🇸 United StatesJuniorMid-Level💰 $54,000 - $86,000 per yearWebsite

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Drive proactive engagement to discover and manage a targeted portfolio of high-potential Pre-Professional sellers
Establish relationships with Pre-Professional sellers via GAP and guide them through their transition into the Professional tier
Complete outreach and onboarding campaigns that drive adoption of programs like TCGplayer Pro, Direct, and all new products
Track seller readiness, progress, and graduation outcomes through accurate CRM logging and data insights
Partner with Seller Marketing and RevOps to optimize campaign performance and seller communication flows
Model the balance of human compassion and data-powered efficiency

Requirements

What you’ll need

2-4 years of experience in customer success, account management, or portfolio growth roles
Demonstrated success driving retention, adoption, and revenue growth in a SaaS or marketplace
Experience with HubSpot, G Suite, Tableau, and Outlook
Exceptional communication and storytelling skills
Validated ability to identify and cultivate emerging customer potential
Data fluency: comfortable using dashboards, CRM, and insights to drive daily prioritization
Energy, curiosity, and a genuine passion for helping small sellers scale
Comfort in fast-paced, dynamic workstreams with shifting growth goals
Ownership mentality: treat your patch like your business and be accountable for the outcomes

Benefits

Comp & perks

Total compensation package may include target bonus and restricted stock units
Full range of medical benefits
Financial benefits (including 401(k) eligibility)
Various paid time off benefits (such as PTO and parental leave)

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

customer successaccount managementportfolio growthretentionadoptionrevenue growthdata fluencyCRMdashboard usage

Soft Skills

communicationstorytellingenergycuriositypassion for helpingownership mentalityadaptabilityrelationship building