Lead strategic initiatives across mortgage technology platforms and optimize system performance
Partner with Financial Services Director of Analytics & Mortgage Operations and Taylor Morrison IT to develop strategy and execute initiatives
Conduct IT activities consistent with SOX compliance, control, and reporting requirements
Drive evolution of mortgage applications, lead Encompass platform transitions ensuring scalability, efficiency, and compliance
Oversee and manage multiple mortgage technology transformation projects ensuring timely delivery and scope adherence
Organize and execute full-cycle Encompass system implementations including requirements gathering, configuration, testing, training, and go-live support
Deliver system integrations with ancillary platforms and develop and maintain business rules, forms, and compliance workflows
Manage internal and external vendor developers to ensure quality and adherence to technical standards
Maintain strong relationships with internal and external stakeholders and serve as primary liaison for Encompass-related projects
Evaluate and optimize system configurations and workflows, implement RPA solutions to streamline processes
Conduct system reviews and deliver optimization blueprints; coordinate maintenance, troubleshooting, and ongoing support
Analyze large datasets to identify trends and actionable insights for leadership
Coordinate and execute system maintenance, troubleshooting, and integrations with ancillary technology platforms
Interview, select, train employees and appraise productivity; handle grievances or disciplinary actions
Plan budgets for technology department and monitor work for legal or regulatory compliance
Provide safety and security of the workplace
Perform other duties as assigned
Requirements
Three (3) to five (5) years of experience in mortgage systems administration, implementation, or strategy required
Two (2) years to five (5) years of project management experience required
Encompass experience is required
Bachelor's degree in Information Technology, Computer Science, or related field is a plus, but not required
ICE Mortgage Technology Encompass Administrator Certification is a plus
Experience with LoanVision, SoftPro, PowerBI, Jira and Halo systems is a plus
Familiarity with programming languages such as Visual Basic (VBA) and C# is a plus
Experience managing on-site, offshore and remote team members
Experience working in publicly owned company and/or industries with SOX compliance program
Proficient in building and maintaining stakeholder relationships
Ability to partner with remote technical team and local business leadership
Self-motivated with ability to work independently
Detail-oriented and able to multi-task
Maintain confidentiality of company and customer’s information
Proficient in using communication tools such as phone and computer, including Microsoft Suite
Strong communication skills – written, verbal, and listening
Benefits
Comprehensive coverage including medical, dental, and vision insurance
401(k)
Paid time off
Employee Home Purchase Rebate Program
Home Mortgage Program
Tuition Reimbursement
Employee Assistance Program (EAP)
Disability Programs
Employee & Dependent Life Insurance
Flexible Spending Accounts
Competitive Compensation
Vacation & Company Holidays
401(k) with Company Matching Contributions
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
mortgage systems administrationproject managementEncompassVisual BasicC#RPA solutionsdata analysissystem optimizationsystem integrationrequirements gathering
Soft skills
relationship managementself-motivateddetail-orientedmulti-taskingcommunication skillsteam managementproblem-solvingtraining and developmentbudget planningconfidentiality