Account Manager

Taylor Corporation

Account Manager responsible for managing client relationships at Taylor Corporation. Ensuring client satisfaction and optimizing revenue through effective communication and team collaboration.

Posted 4/29/2026full-timeWest Sacramento • California, Minnesota, North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $70,304 - $75,000 per yearWebsite

About the role

Key responsibilities & impact

Responsible for overall health of assigned book of business
Coordinate and execute advanced daily tasks for assigned clients. This could include change management requests, open orders report, JIRA updates and tracking, etc
Assist in billing and invoicing processes, ensuring accuracy and timelines in accordance with client agreements & help with resolving discrepancies
Perform daily tasks such as job tracking & job reconciliation
Generate and provide reports to clients or internal teams as required
Monitor open tickets and assist in ticket management and resolution
Handle basic file reconciliation, including validating incoming files and monitoring processing to ensure accuracy
Manage inventory by tracking, replenishing, and reporting on stock levels needed for upcoming client projects
Processes pulls , holds, monitors & administer incidents (VINs) and simple change requests according to client needs using internal project management tools
Ensure SLA & quality metrics are being met

Requirements

What you’ll need

Effective communication skills with the ability to convey information in emails, project collaboration tools, reports & meetings
Utilizing analytical and critical thinking skills, combined with problem-solving expertise, to identify inconsistencies and contribute to effective solutions
Collaborate with internal and external partners. Work together with different teams, sharing information and expertise, to achieve common goals. Foster cross-functional teamwork across various departments
Good Interpersonal skills with the ability to coordinate efforts within the team as well as other internal departments with a drive for learning and exploration
Proven ability to perform efficiently under tight deadlines without compromising quality or standards
Experience in the banking or credit union space

Benefits

Comp & perks

a choice of several health plans
dental
vision
wellness programs
life and disability coverage
flexible spending accounts
health savings accounts
a 401(k) plan with company match
paid time off (PTO)
64 hours of annual holiday pay

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

change managementjob trackingjob reconciliationbillinginvoicingreport generationticket managementfile reconciliationinventory managementincident administration

Soft Skills

effective communicationanalytical skillscritical thinkingproblem-solvingcollaborationinterpersonal skillsteam coordinationtime managementadaptabilityattention to detail