Tayco

Designer

• By providing the customer with design solutions, product recommendations, and pricing information in a timely manner, and by working closely with the sales team to grow existing customers and develop new customer base, the Commercial Space Designer strives to increase the company sales and customer satisfaction.
• Contact the Customer to gather project information, specification, and requirements in order to recommend specific products or solutions.
• Prioritize quotation requests by dealer tiers established by the sales team, requested date by customer, as well as first in first out basis.
• Plan 2D and 3D drawings, coloured renderings and prepare parts list based on the information provided / gathered.
• Filter Special requests through *Engineering Decision Tree*. Consult Engineering department for any custom requests and prepare engineering items if necessary.
• Review and check drawings and parts list for accuracy.
• Obtain material up-charge information from purchasing or engineering, as necessary.
• Present the customer with final drawings, pricing and any other additional information related to the specific project.
• Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability.
• Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale items.
• Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction.
• Coordinate with Customer Service and Order Analysts for the smooth transition from quote to order.
• Works as a team player to covers orders and territories for Team Members when they are away.
• Other duties as assigned.

Commercial Space Designer – Contract