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Business Systems Analyst/Developer
Tax NotesBusiness Systems Analyst/Developer responsible for supporting and enhancing NetSuite ERP/CRM platform. Collaborate with teams to implement business processes, AI technologies, and improve operational efficiency.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in integrating and optimizing ERP/CRM systems, particularly NetSuite and HubSpot, while ensuring data integrity and security. Proficient in developing dashboards and AI tools to enhance data visibility and support decision-making processes.
Highest-signal resume keywords
NetSuite IntegrationHubSpot IntegrationData IntegrationBusiness Intelligence ToolsAgile Project Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ERP Systems AdministrationCRM Systems AdministrationWorkflow AutomationData Pipeline MaintenanceIntegrity TestingRisk AssessmentCustomizations DevelopmentDocumentation CreationData Security ManagementInteroperability Solutions
Soft Skills
Cross-Functional CollaborationEffective CommunicationTroubleshootingProblem SolvingStakeholder Engagement
Tools & Technologies
NetSuiteHubSpotAI PlatformsData Visualization ToolsAgile Tools
Industry Keywords
Business RequirementsOperational EfficiencySales DataFinancial DataB2B Sales
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Work with department leadership to identify, coordinate, and implement business requirements using NetSuite, HubSpot, and other integrated systems/tools.
- Support the maintenance and improvement of existing processes and integrations between NetSuite, HubSpot, and other platforms, ensuring seamless functionality and data flow.
- Implement and enhance integrations, customizations, and workflow automations that improve organizational efficiency and increase visibility into operational, sales, and financial data.
- Design, develop, and maintain integrations and interoperability solutions across NetSuite, HubSpot, AI platforms, and other enterprise applications, ensuring reliable data exchange and scalable business processes.
- Create dashboards, AI tools, and other data visibility capabilities to provide actionable insights for stakeholders.
- Provide internal user support, assisting with troubleshooting and issue resolution. Monitor and maintain system security in alignment with company policies.
- Collaborate with cross-functional teams to provide input on projects. Support work queues for development tasks and communicate project status and updates to the stakeholders and peers through Agile processes.
- Maintain and audit data pipelines and processes to ensure data security, integrity, and consistency.
- Perform integrity testing and risk assessments of system upgrades before new version releases and perform associated risk mitigations.
- Create and maintain documentation of projects, processes, and system configurations, ensuring clarity for current and future reference.
- Effectively communicate project status, concerns, and risks to the department leadership, ensuring transparency and proper tracking throughout the project lifecycle.
- Identify opportunities for collaboration to improve and optimize systems, data processes, application interoperability, and automation.
- Other duties may be assigned to meet the organization’s objectives.
Requirements
What you’ll need- BA/BS in Information Systems, Computer Science, or a related field. Alternatively, 2 years of relevant work experience may be substituted for the degree requirement.
- 4+ years of experience developing or administering ERP/CRM systems, preferably with NetSuite and supporting tools.
- 4+ years of experience working with data integration and business intelligence tools
- Exposure to supporting business functions such as accounting, marketing, or B2B sales is a plus.
Benefits
Comp & perks- Health/Dental/Vision
- 401K: Immediately vested
- Tuition assistance
- Qualified employer under the Public Service Loan Forgiveness program (PFSL)
- Generous Paid Time Off
- Dog-friendly office
- Private gym onsite
- Medical, Dental, Vision Insurance
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- Life and AD&D Insurance
- Disability Insurance
- Pet Insurance
- Tuition Assistance
- Trade Publication/News Subscription Reimbursement
- Exercise Room
- Paid Holidays
- Vacation and Sick Leave
- Parental Leave