Senior Quality Assurance Analyst
SmartLight Analytics
Business Analyst, Unclaimed Property
tax.com
full-time
Posted on:
Origin: • 🇺🇸 United States • Iowa
Visit company websiteJob Level
JuniorMid-Level
Tech Stack
SDLC
About the role
- Liaise with solution stakeholders to gather information and analyze solution performance to capture business requirements and prioritize functionality enhancements
- Interview solution users, solution owners, designers and developers and monitor industry best practices to collect, document and prioritize business requirements for communication to the solution team
- Interview stakeholders to understand the unclaimed property business process and how the solution integrates with and enables the business process
- Document detailed unclaimed property business processes and prepare business requirements based on stakeholder interviews to address solution gaps; prioritize requirements and discuss with solution owners
- Establish relationships with product owners to understand system functionality and future design roadmap
- Analyze existing business and system processes and provide recommendations for improvement
- Identify and document gaps between solution functionality and business processes where enhanced functionality, reporting or tax content could remedy those gaps
- Use computerized spreadsheets, relational databases, word processing software, and computer programming software to perform job functions
- Evaluate new product releases to confirm business requirements have been met; communicate product release information to stakeholders
- Perform other duties as assigned
Requirements
- Excellent written and oral communication skills
- Strong interpersonal and consultative skills; ability to lead and facilitate business process discussions
- Demonstrate experience acquiring familiarity with complex technologies relatively quickly
- Detail-oriented and capable of producing deliverables with a high level of accuracy
- Familiarity with software development lifecycles preferred (SDLC, Agile, etc.)
- Bachelor’s degree or Master’s degree from a four-year college or university (Accounting, Tax, or Information Technology degrees desirable)
- 2 to 4+ years of requirement gathering
- Extensive experience modeling business processes and producing process documentation in a software consulting or information technology role
- Knowledge of unclaimed property taxes in the United States and Canada
- Intermediate knowledge of Microsoft Word, Excel, PowerPoint, Microsoft Project, Outlook, and Internet navigation and research
- Prior experience with unclaimed property software is highly desirable
- Applicants for employment in the US must have work authorization that does not require sponsorship
- Independent travel requirement: up to 5%
