Tava Health

Director of People Operations

Tava Health

full-time

Posted on:

Location Type: Remote

Location: Remote • Alabama, Arizona, California, Connecticut, Florida, Idaho, Maine, Maryland, Massachusetts, Nevada, New Jersey, New York, North Carolina, Oregon, Tennessee, Texas, Utah, Virginia • 🇺🇸 United States

Visit company website
✨ AI Apply
Apply

Job Level

Lead

About the role

  • Own the People function end-to-end, designing a lean operating model that scales with the business without unnecessary complexity or headcount.
  • Own and continuously improve the People tech stack and workflows (HRIS/ATS and related tools) to keep operations clean, reliable, and low-friction.
  • Set clear priorities and strong defaults that guide day-to-day people decisions and reduce ambiguity for managers and leaders.
  • Own and continuously improve how we attract, identify, and hire high-quality talent.
  • Partner with hiring managers to define what “great” looks like for roles and translate that into clear hiring criteria that improves decision discipline.
  • Use new-hire performance and hiring manager feedback to refine and improve hiring quality over time.
  • Ensure strong onboarding that accelerates productivity, reduces early attrition, and clearly communicates expectations, culture, and how employees succeed at Tava.
  • Own the performance management approach, including review cycles and ongoing feedback, ensuring issues are surfaced and addressed early.
  • Create the systems, standards, and cultural expectations that support timely, pragmatic decisions on underperformance, including managing people out when appropriate.
  • Enable managers to retain and develop top performers by providing clear frameworks for growth, promotion criteria, and leveling.
  • Equip managers to lead effectively by setting clear expectations, giving direct feedback, and building the skills and frameworks needed to coach, mentor, and develop their teams.
  • Design and deliver targeted manager training focused on hiring, feedback, performance management, and difficult conversations.
  • Coach managers through performance issues and conflict, helping them thoughtfully navigate sensitive situations, while ensuring people-related risk is identified early and handled pragmatically, consistently, and with clean documentation.
  • Reinforce company values, including through clear expectations, consistent decisions, and what is celebrated and rewarded.
  • Ensure company events, offsites, and team activities are well-executed and reinforce connection and performance.
  • Establish meaningful recognition and appreciation practices, and ensure key milestones are acknowledged and celebrated, so people feel seen, valued, and proud of their contributions.
  • Work directly with the executive team and functional leaders on hiring plans, headcount tradeoffs, performance decisions, and org design.
  • Partner closely with Finance on compensation, benefits, and workforce planning.
  • Partner closely with Legal to ensure the company operates in compliance with applicable federal, state, and local employment laws and to proactively identify and mitigate people-related risk.

Requirements

  • Experience leading and scaling People Operations in a startup or high-growth environment, partnering with executives on high-stakes decisions and tradeoffs.
  • Entrepreneurial, proactive, and pragmatic, with a willingness to both chart strategy and roll up your sleeves to deliver results.
  • Strong business judgment; metrics-oriented and hypothesis-driven, with a focus on outcomes over activity.
  • Direct, thoughtful communicator, capable of challenging leaders with a clear, data-informed business case.
  • Highly organized, data- and process-driven, and comfortable building structure in an ambiguous, resource-limited environment.
  • Strong interpersonal skills; proven ability to navigate organizational dynamics with judgment and discretion—understanding incentives, aligning stakeholders, and coaching managers and employees to do the same.
Benefits
  • Competitive salary and stock options (so you share in the company’s success).
  • Fully-covered medical and dental premiums for you and your family, plus voluntary insurance options.
  • Free, generous Tava mental health benefit — of course!
  • Monthly HSA contributions for qualifying enrolled employees.
  • Generous PTO and paid holidays.
  • Paid parental leave.
  • 401(k) retirement plan.
  • Weekly company-paid lunch via DoorDash and a personal DashPass subscription.
  • Opportunity to make a meaningful impact at a high-growth, mission-driven company.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
People OperationsHRISATSperformance managementonboardinghiring criteriametrics-orienteddata-informed decision makingworkforce planningcompliance with employment laws
Soft skills
entrepreneurialproactivepragmaticstrong business judgmentdirect communicationhighly organizedinterpersonal skillsjudgment and discretioncoachingnavigating organizational dynamics