Financial Operations Specialist

Taulia

Financial Operations Specialist facilitating B2B payments for Taulia, a fintech company within the SAP group. Resolving payment issues, onboarding suppliers, and performing root-cause analysis.

Posted 8/11/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong problem-solving abilities and effective communication skills to resolve payment issues and support supplier onboarding. Proficient in analytical techniques and tools to conduct root-cause analysis and manage issue resolution in a collaborative environment.

Highest-signal resume keywords

Excel ProficiencySQL ExperienceCustomer Service ExperienceRoot-Cause AnalysisExperience in Finance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

VLOOKUPINDEX MATCHPivot TablesSQLRoot-Cause AnalysisProblem SolvingAnalytical SkillsCritical ThinkingIssue ManagementTriage

Soft Skills

Interpersonal SkillsCommunication SkillsCustomer Service SkillsEmpathyAdaptability

Tools & Technologies

SAPERP SystemsSalesforceCRM Systems

Industry Keywords

FinanceFinancial ServicesAccountingTrade FinanceSupply Chain FinancePaymentsFinTech

Tech Stack

Tools & technologies

ERPSQL

About the role

Key responsibilities & impact

Work closely with Supplier Success, Funding/Trading and Payment Operations, Technical/Engineering, Product Development, customers, and partners
Work directly with Suppliers, Buyers, and Finance Partners to resolve early payment and payment issues
Maintain strong internal and external communication and drive issue resolution
Support Supplier Success and Sales teams in seamlessly onboarding new Suppliers to the platform
Take ownership of issues, maintain an issue queue, and manage issues through resolution
Perform critical problem solving to identify how and where issues are broken and develop resolution options
Relate current issues to historical system or process events
Conduct root-cause analysis
Triage incoming issues and prioritize them accordingly

Requirements

What you’ll need

Strong interpersonal, communication, and customer service skills
Ability to communicate complex findings and ideas in plain language
Ability to empathize with customers
Ability to change direction quickly, juggle time-sensitive priorities, and evaluate trade-offs
Enjoys discovering and solving problems
Good analytical, critical thinking, and problem-solving abilities
Resourceful and proactive about learning the role
Degree in accounting, finance, economics, business, or a related field (preferred background)
Excel experience, including VLOOKUP, INDEX MATCH, and Pivot Tables
Experience in finance, financial services, accounting, trade finance, supply chain finance, payments, or FinTech
SAP or another ERP ecosystem experience
Salesforce or another CRM system experience
SQL and relational database experience
Customer service or client relationship management experience
Experience working within a global team

Benefits

Comp & perks

Total compensation includes a generous benefits program
RSU incentive plan
Annual performance bonus
Compensation reviewed annually
Career pathing opportunities for continued development
Flexible work schedule
Remote-friendly environment
Comprehensive Insurance Coverage (Medical, Dental, Vision, Life)
Comprehensive PTO Structure (PTO, Sick Leave, Bereavement)
Global Parental Leave
Company issued equipment (Laptop, monitor, etc.)
401k with match
Career Development/Pathing
EAP Program/Mental Health Advocacy
Supportive Work Culture