TASQ Staffing Solutions

Senior Sales Engineer – AI

TASQ Staffing Solutions

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇵🇭 Philippines

Visit company website
✨ AI Apply
Apply

Job Level

Senior

About the role

  • Act as the technical lead in the sales cycle, partnering with Account Executives to drive enterprise opportunities.
  • Understand customer pain points in contact centers and map them to AI-powered solutions.
  • Deliver compelling technical presentations and demos showcasing GenAI, Agentic AI, RAG, and LLM-based solutions.
  • Translate business requirements into AI solution architectures, collaborating with product and engineering teams.
  • Respond to RFPs/RFIs with detailed technical responses and solution designs.
  • Advise clients on AI adoption strategies, integration with Contact Centre platforms, and industry best practices.
  • Stay up to date on AI trends, competitor offerings, and the evolving landscape of agentic applications and enterprise AI adoption.

Requirements

  • At least 7 years of experience in Contact Centre, pre-sales, solution engineering, or technical consulting
  • Prior experience with Contact Centre/CCaaS solutions (Genesys, Avaya, Five9, NICE, Amazon Connect)
  • Experience in the Conversational AI space.
  • Project management and/or business consulting experience in the contact center industry.
  • Experience in managing large and strategic accounts.
  • Hands-on understanding of AI concepts: Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), Agentic AI Applications, conversational AI platforms.
  • Strong ability to explain technical concepts to both technical and non-technical stakeholders.
  • Proven track record in supporting enterprise sales cycles and closing large deals.
  • Excellent communication, presentation, and stakeholder management skills.
  • Fluency in English (written and spoken).
Benefits
  • Work from Home
  • Health insurance
  • Flexible work arrangements

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
AI solution architecturesLarge Language Models (LLMs)Retrieval-Augmented Generation (RAG)Agentic AI ApplicationsConversational AIContact Centre solutionsCCaaS solutionsTechnical presentationsSolution designsRFPs/RFIs responses
Soft skills
CommunicationPresentationStakeholder managementTechnical explanationAdvising clientsCollaborationUnderstanding customer pain pointsProject managementBusiness consultingSales cycle support