Team Lead, Insurance
TASQ Staffing Solutions
full-time
Posted on:
Location Type: Hybrid
Location: Taguig • 🇵🇭 Philippines
Visit company websiteJob Level
Senior
About the role
- Lead a team handling insurance services
- Ensure metrics and KPIs are met
- Manage team performance and coaching
Requirements
- Any College Degree is required
- Must have a minimum of 3 years of experience leading a team handling insurance services/financial/banking account (Global Support BPO or Shared Services)
- Preferably with experience handling/monitoring metrics, e.g., CSAT, NPS, AHT, FCR
Benefits
- HMO with up to 3 dependents covered
- Retirement Benefit
- Annual Appraisal
- Performance Bonus
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
leadershipteam managementcoachingperformance management