HR Generalist

TaskUs

HR Generalist supporting employee relations, onboarding, payroll, compliance, and HR projects for TaskUs, an outsourced digital services provider. Based in Detroit, Michigan, with responsibility for employee experience and HR operations.

Posted 8/5/2026full-timeDetroit • Missouri • 🇺🇸 United StatesJuniorMid-Level💰 $60,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing human resources solutions, ensuring compliance with employment laws, and managing employee relations. Proficient in onboarding processes, data analysis, and maintaining a positive workplace culture.

Highest-signal resume keywords

Human Resources Solutions DevelopmentEmployee Relations ManagementHRIS Systems ExperienceCompliance with Employment LawData Analysis and Reporting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisHR Practices and ProceduresOnboarding ProcessesEmployee Satisfaction SurveysPayroll AdministrationPerformance EvaluationPolicy RevisionProject CoordinationMultitaskingDetail Orientation

Soft Skills

Great Communication Skills

Industry Keywords

BPO IndustryColombian LawFederal Employment LawState Employment LawCall Center Experience

About the role

Key responsibilities & impact

Develop human resources solutions by collecting and analyzing information and recommending courses of action
Improve manager and employee performance and experience by identifying problems and evaluating potential solutions
Oversee and complete special projects, including timelines, coordination, research, information organization, and transactions
Prepare reports by collecting, analyzing, and summarizing data and trends
Ensure compliance with local legal requirements and advise management on needed actions
Ensure new hires are properly onboarded
Review and file new-hire paperwork with payroll and legal vendors
Administer employee satisfaction surveys and focus groups
Address employee relations, concerns, disciplinary matters, and performance issues
Update and revise employment policies and procedures
Maintain a positive culture and manage day-to-day office tasks
Assist with payroll, onboarding, and offboarding
Issue administrative documents related to COVID-19, government certificates, and office or business matters in alignment with Colombian law
Review and approve HR applications

Requirements

What you’ll need

Bachelor’s degree in Human Resources, Business Administration, or Finance, or equivalent work experience
2+ years of direct experience
Hourly population and/or call center experience highly preferred
Strong ability to multitask
Extremely detail-oriented
Great communication skills
Background in the BPO industry is a plus
Experience with HRIS systems, reporting, HR practices and procedures, benefits, and compensation is a plus
Great level of English
Knowledge of state and federal employment law

Benefits

Comp & perks

Competitive industry salary
Medical insurance
Dental insurance
Vision insurance
401(k) with company match
Paid time off, including vacation, sick leave, and holidays
Inclusive environment
Internal mobility and professional growth opportunities
State-of-the-art workspaces
Employee well-being support
Reasonable accommodations during the hiring process