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About the role
Key responsibilities & impact- Ensure high quality and safe experiences for both people and businesses across the social media family of apps
- Apply a content policy to digital content and execute handling procedures with consistency
- Identify subtle differences in the meaning of digital communication
- Accurately enforce the client’s terms of use by monitoring reports of abuse
- Participate in employee assistance programs and training
Requirements
What you’ll need- At least one year prior operations experience in shared services or a customer experience environment
- High school diploma or equivalent
- Fluent in English and Ukrainian, must be able to read and speak the language
- Strong interpersonal skills
- Verbal and written communication skills
- High affinity and cultural awareness of political and social situations
Benefits
Comp & perks- Competitive industry salaries
- Comprehensive benefits packages
- Wellness programs
- Professional growth opportunities
- Internal mobility
