HR Generalist – Investigation and Case Management

TaskUs

HR Generalist focused on investigations and case management in a global digital services provider. Leading internal investigations while ensuring compliance with employment laws and company policies.

Posted 7/27/2026full-timeQuezon • 🇵🇭 PhilippinesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Lead and conduct thorough, impartial investigations into employee relations issues, including allegations of harassment, discrimination, bullying, and policy violations
Oversee all aspects of assigned cases from intake to resolution, including evidence gathering, interviews with involved parties and witnesses, and documenting findings
Identify potential risks and escalate complex or high-risk cases to HR leadership
Act as a resource for employees and managers regarding company policies and procedures, ensuring all investigative actions comply with federal, state, and local employment laws
Maintain meticulous and confidential records of all investigations, including interview notes, collected evidence, and final reports
Partner with managers and other HR team members to provide guidance on appropriate corrective actions and ensure a consistent approach to resolving employee issues

Requirements

What you’ll need

Bachelor's degree in Human Resources, Business Administration, or a related field
2-4 years of progressive HR experience, with a focus on employee relations and investigations
Solid knowledge of employment laws and regulations
Strong skills in conflict resolution, de-escalation, and fact-finding
Excellent written and verbal communication skills
High level of integrity and ability to handle confidential information with discretion

Benefits

Comp & perks

competitive industry salaries
comprehensive benefits packages
wellness programs
professional growth opportunities