Senior Operations Manager – RAD

TaskUs

Senior Operations Manager at TaskUs overseeing day-to-day operations for AV Rider Assistance & Dispatch unit. Managing performance, billing, and PNL while driving KPI excellence and compliance with standards.

Posted 6/17/2026full-timeChandler • Arizona, California • 🇺🇸 United StatesSeniorWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

performance managementbilling managementPNL managementKPI excellenceresponse frameworks designcompliance management

Soft Skills

team managementcoachingdevelopmentleadership

Industry Keywords

Autonomous Vehicle Experiencehigh-stakes environmentssafety-critical environmentsregulatory standardslegal standards

About the role

Key responsibilities & impact

manage day-to-day business operations, including performance, billing, and PNL
manage a high-performing team of Operations Managers and Team Leads
design and scale response frameworks for AV challenges
drive KPI excellence across specialized AV metrics
ensure compliance with evolving regulatory and legal standards

Requirements

What you’ll need

Two-plus years of experience as a Senior Operations Manager or seven-plus years of experience as an Operations Manager in high‑stakes or safety‑critical environments
Autonomous Vehicle Experience is must
BA/BS degree preferred
Experience managing supervisors, as well as coaching and developing Teammates
20% travel required to support market launches, conduct field audits, and meet with regional stakeholders

Benefits

Comp & perks

competitive industry salaries
comprehensive benefits packages
internal mobility and professional growth