HR Senior Generalist

TaskUs

Senior HR Generalist assisting with Employee Relations and special projects at TaskUs. Focus on improving performance and experience for both managers and employees.

Posted 6/17/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $73,000 per yearWebsite

Tech Stack

Tools & technologies

Oracle

About the role

Key responsibilities & impact

Develops human resources solutions by collecting and analyzing information and recommending courses of action.
Improves manager and employee performance and experience by identifying problems and evaluating potential solutions.
Oversees and completes special projects to include setting timelines, coordinating with appropriate parties, conducting research, developing and organizing information, and fulfilling transactions.
Prepares reports by collecting, analyzing, and summarizing data and trends.
Ensure compliance with federal, state, and local legal requirements by maintaining awareness of existing and new legislation including anticipating, enforcing, and advising management on needed actions.
Ensure all new hires are properly onboarded with a focus on a ridiculously good new hire experience.
Review and file new hire paperwork including I-9 documentation.
Track and administer employee leave, including but not limited to FMLA, Military, and Disability leaves.
Administer our Employee Satisfaction Survey.
Address any employee relations, employee concerns, and/or disciplinary or performance issues as they arise.
Manage documentation in personnel files.
Conduct exit interviews as needed.
Update/revise employee policies and procedures as required by law or necessary for the business.
Maintain a positive culture by managing the day-to-day office tasks as needed.
Other duties as assigned based on the needs of the business.

Requirements

What you’ll need

3+ years of direct experience; hourly population and/or call center experience highly preferred
PHR strongly preferred
Strong ability to multitask, extremely detail-oriented, and high sense of urgency
Background in roles requiring customer service and organizational skills
Experience with ADP, Oracle HCM, or other HR Information Systems
Bachelor’s degree in Human Resources OR equivalent work experience

Benefits

Comp & perks

medical, dental, and vision insurance
401(k) with company match
paid time off including vacation, sick leave, and holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisreport preparationemployee onboardingemployee relationsleave administrationexit interviewspolicy revisionproject managementcompliance managementemployee satisfaction survey administration

Soft Skills

multitaskingdetail-orientedsense of urgencycustomer serviceorganizational skillsproblem-solvingcommunicationteam coordinationinterpersonal skillsleadership

Certifications

PHR